Product Support Specialist at Natuvion GmbH

Bratislava, Region of Bratislava, Slovakia -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

2300.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnosing, Resolving Technical Issues, Sap Systems, Technical Support, User Training, Internal Tool Support, Collaboration, Development Team Collaboration, Feature Implementation, Process Documentation, Performance Monitoring, Availability Monitoring, Basic Sap Knowledge, Information Technology Interest, Network Principles, Operating Systems Knowledge

Industry

IT Services and IT Consulting

Description

Natuvion is a digital moving company. Our team does not transport tables, filing cabinets or chairs. Natuvion moves business-critical data and processes from one technology platform to another. Typical Natuvion "relocation services" include data migration, data transformation, data quality, data integration, data privacy, data security and data governance. As our company is growing, we are searching for new team members at our office in Bratislava / Zvolen. We are outward-looking and internationally minded, always looking for new colleagues to join us on our journey. Our team works together to overcome technical challenges & to complete tasks in the most effective and efficient way. Your responsibilities: Diagnosing and resolving technical issues related to SAP systems Providing technical support and training to users of internal SAP tools Collaborating with internal departments and supporting them in resolving common issues and requests Collaborating with the development team in implementing new features and enhancing existing tools Documenting procedures and improving internal processes Monitoring and resolving performance and availability issues of internal applications Basic knowledge of SAP system or willingness to learn Interest in information technology and motivation to gain experience in IT support Knowledge of basic principles of networks and operating systems Ability to learn quickly and adapt to new technologies Knowledge of German at a communicative level What we offer: We offer competitive salary starting from 1600€/monthly, our final offer will depend on your professional and personal skills required for this role Opportunity to work with ambitious experts in a global team that thrives on knowledge and experience sharing Regular performance review and career growth possibilities Flexible working time Learning and development – workshops & language courses A respectful employee culture, flat hierarchies, short communication channels, and an open-door policy A collegial working environment, regular joint company events (workshops, company parties) Contribution to weddings and childbirth Multisport card Laptop, mobile phone as well as many other benefits Refer-a-Friend – get a bonus in the employee referral program Contribution to the 3rd pension pillar Possibility to choose a place of work in one of our three offices (Bratislava, Zvolen, Košice) With our new Health Benefit 'Nilo', you get 10 free therapy sessions a year and can use the app for meditations, lessons and courses - all for your well-being! We are looking forward to receiving your job application :-)

Responsibilities

The specialist will be responsible for diagnosing and resolving technical issues related to SAP systems, providing technical support and training to internal tool users, and collaborating with internal departments on common issues. Key tasks also include collaborating with the development team on new features, documenting procedures, and monitoring application performance and availability.