Product Support Specialist at Veolia
Cannock WS11 8JP, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

19 Sep, 25

Salary

45000.0

Posted On

21 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Salary: Up to £45,000, plus 15% bonus and enhanced pension
Location: Remote, with travel to Veolia sites as required
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

Responsibilities

We are seeking a skilled Product Support Specialist to manage and support IT platforms including Salesforce, ServiceNow, and WalkMe. This role offers an exciting opportunity to work across 20 sites in the UK, Ireland & NME.
This role reports to the Product Lead - Salesforce and offers excellent development opportunities with a clear path to Product Lead position in the future.

Key Responsibilities:

  • Manage and support various IT platforms while ensuring SLA compliance
  • Lead and motivate cross-functional teams during development projects
  • Provide technical support and resolve customer queries
  • Facilitate collaboration and communication among team members
  • Host workshops and maintain documentation
  • Support product deployment with environmental considerations
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