PRODUCT SUPPORT TECHNICIAN / SPECIALIST

Are you ready to revolutionize the world of well-site monitoring? Join our dynamic tech firm as a Product Support Technician / Specialist and become the go-to expert for our cutting-edge WatchDog solution. We’re seeking passionate individuals who thrive on providing exceptional support and are eager to make a tangible impact in the oil and gas industry.
As a Product Support Technician / Specialist, you’ll play a pivotal role in ensuring our clients maximize the potential of their WatchDog systems. From configuring to troubleshooting, your expertise will be instrumental in delivering top-notch customer support.

QUALIFICATIONS:

• 3+ years of previous hardware & software technical support experience.
• University Certificate or Diploma in Electrical Technology or Computer Sciences preferred.
• Stellar verbal and written communication skills with an eye for detail.
• Proven ability to work independently and meet deadlines.
• Proficiency in Microsoft Office suite and experience with ticket systems like Hubspot.
• Eagerness to learn and adapt to new technologies.
• Bonus points for oil & gas industry knowledge.