THE ROLE & THE TEAM

Zalando’s Product Quality and Safety department is looking for a Junior Product Sustainability Manager to support execution of operational tasks to ensure products offered by Zalando meet customers’ expectations and comply with Zalando Sustainability Standards and EU Regulations.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• You’ll maintain existing processes and establish new processes to safeguard product sustainability compliance and implementation of the compliance management system into existing structures while defining key performance metrics and tracking process and Partner performance.
• Following established processes you will oversee regular audits/compliance verification on the WHS assortment to prevent product greenwashing claims and sourcing by reviewing sustainability certifications and claims in close collaboration with our sustainability experts.
• You will assist Senior Sustainability Manager in partner development and conceptualize training materials and guidelines for both internal and external stakeholders regarding requirements for operational processes closely collaborating with our sustainability experts.
• You will own the process of Green Claim removal and incident management and manage escalation paths to subject matter experts and/or Legal, as required to ensure rigorous compliance with Zalando and EU standards.
• You’ll liaise with external service providers as well as internal Product Tech Teams to support the process of claims verification.
• You’ll support the continuous improvement sustainability compliance initiatives for your area of responsibility to ensure robust standard processes and operational excellence.