Production/Installation Manager at Bath Planet

Grand Rapids, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Acrylic Bath Systems, Quality Assurance, Hiring, Training, Customer Satisfaction, Installation Management, Vendor Management, Warehouse Management, CRM, Problem Solving, Scheduling, Contract Review, Permit Management, Time Management, Communication, Analysis

Industry

Real Estate

Description

Production/Installation Manager Creating a fresh solution to bath remodeling, Bath Planet of West Michigan offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products Primary Purpose & Function America’s number one growing Acrylic Bath System Company, Bath Planet of West Michigan is seeking a Production Manager/Installation Manager in our West Michigan market and surrounding areas. We offer a very competitive compensation package. Job Responsibilities Experience in acrylic bath systems is a requirement. Quality Assurance experience required. Participate in Hiring & Training Review time sheets Review job duties Manage the installation team and ensure they meet their accountabilities Maintain 100% customer satisfaction and 100% Positive feedback from customers on installers Contact customers 1 week after install for satisfaction review Contact customers on a weekly basis to keep them informed of the production timeline. Plan and schedule all installations Review contracts with Sale team prior to ordering Order all products Complete permits if required Manage relationships with vendors Manage incoming products and warehouse Maintain customer folders and production in our CRM Assist Installers issues during installation Collect Installers Time sheets, Receipts for payroll Collect from installers completion certificates and money collected Maintain calendar and update with installs scheduled. (Google) Maintain calendar for installers requested off days Coordinate all warranty and service calls Review your job cost to determine recommendations for improvement Complete analysis on root cause of service calls Benefits Include: Medical, Dental, Vision Insurance Life Insurance Paid Vacation Paid Sick Time Professional Development

Responsibilities

The Production/Installation Manager will manage the installation team, ensuring they meet accountabilities and maintain customer satisfaction. Responsibilities also include planning installations, managing vendor relationships, and reviewing job costs for improvements.