Production Lead - Retail Operations at Goodwill Industries of the Chesapeake

Annapolis, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

17.25

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail operations, Team leadership, Production management, Inventory control, Loss prevention, Customer service, Staff training, Coaching, Time management, Organization, Communication, POS tools, Workflow monitoring, Safety compliance

Industry

Individual and Family Services

Description

Production Lead – Retail Operations Annapolis Retail Store Full-time 💲 $17.25/hour Goodwill Industries of the Chesapeake is seeking a Production Lead to support day-to-day production activities in a retail store setting. This role partners with the Store Manager to drive production results, maintain quality standards, and support team accountability. A strong opportunity for an experienced associate or supervisor ready to step into hands-on leadership. What You’ll Do * Support the Store Manager in planning and organizing daily production operations * Lead and motivate associates to meet individual and team production goals * Provide hands-on training and coaching to new and existing team members * Monitor workflow, assign tasks, and adjust priorities throughout the day * Ensure merchandise is processed efficiently and meets quality standards * Track production metrics and communicate results to leadership * Promote a clean, safe, and organized work environment * Assist with inventory control and loss prevention efforts * Perform opening and closing duties as assigned * Provide excellent customer service when interacting with donors and shoppers * Uphold Goodwill’s mission and values in all interactions Schedule & Availability * Full-time schedule * Weekend availability (Saturday and Sunday) is required * Ability to work flexible shifts, including evenings and holidays * Reliable transportation required for each scheduled shift What We’re Looking For * High school diploma or equivalent (required) * One year of supervisory experience in retail or a related environment OR one year of experience in a Goodwill Industries of the Chesapeake associate role OR one year combination of both * Strong leadership, organization, and time management skills * Ability to communicate clearly and lead a team in a fast-paced setting * Comfort using basic computer systems and POS tools Supervision * Assists with supervising retail store employees on shift * Typically leads 4–12 full- and part-time associates per shift * Employees supervised work in the same location Physical Requirements * Lift up to 50 lbs (frequent lifting up to 25 lbs) * Stand, walk, bend, reach, and use hands throughout shift * Medium physical demand work environment * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why Work at Goodwill? Goodwill Industries of the Chesapeake offers competitive pay, advancement opportunities, and the chance to make a meaningful impact in your community. 👉 Learn more about benefits and careers: https://goodwillches.org/about-us/goodwill-careers/ [https://goodwillches.org/about-us/goodwill-careers/] EOE/MFDV Including Disability/Vets

Responsibilities

The Production Lead supports the Store Manager in planning daily production operations and motivating associates to meet team goals. They are responsible for ensuring merchandise is processed efficiently, maintaining quality standards, and providing hands-on training to staff.