POSITION INFORMATION

Salary Range: $25/hour
Scheduled Hours: 8-hour shifts, weekday & weekend, varies on event and maintenance scheduling, overtime available as approved.

JOB SUMMARY

The role of the Production Manager - Fly Systems includes two primary areas of responsibility. The first area includes maintenance of all fly and rigging systems, and relevant equipment throughout the Performing Arts Center (ACPA). The second area is maintaining an onstage presence during the load-in and load-out of assigned events while working in coordination with clients, technical directors, and crew members to promote safety and ensure adherence to ACPA policies, procedures, and code of conduct. This position also assists users of the building as needed with operation, knowledge, and safety of ACPA production systems and equipment.
To thrive in this position, our ideal candidate should enjoy helping provide clients and patrons with extraordinary live event experiences, have a clear understanding of technical theater equipment, systems, and processes, possess and practice excellent work habits, customer service, communication, and organizational skills, with a commitment to safety and the confidence to enforce compliance.

EDUCATION AND EXPERIENCE

• High School Diploma is required.
• Working knowledge of Microsoft Office Suite is required.
• Two years of technical live event experience is required.
• Experience with technical theatrical systems is strongly preferred.

KNOWLEDGE

Safety Protocol: Ability to identify and correct safety infractions at moment?s notice.
Customer Service - Knowledge of principles and processes for providing stellar customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction ? both internal and external.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

BASIC SKILLS

• Critical Thinking and Complex Problem-Solving Skills - Using logic and reasoning to identify complex problems and the strengths and weaknesses of solutions, conclusions, or approaches to those problems. Being open to alternative ideas no matter from where or who they come from. Willingness to continually assess and recommend equipment and systems for future use.
• Learning and Mentoring Strategies- Consistently seeking knowledge and increasing one?s own skills and experience, while selecting and using training/instructional methods and procedures appropriate for the situation when learning or being called upon to teach others.
• Communication - Executing excellent written and oral communication, appropriate for any given audience, including consistent communication on work progress and team projects with regular updates to staff and stakeholders on content being distributed to public, and providing information for multiple ambassadors/partners working to advocate for ACPA and its programs and needs.
• Social Skills - Commitment to professionalism and adjusting approach in relation to others? values or ?why? in the effort to better meet their needs and understand their behaviors when communicating or working together.
• Professionalism ? Maintain a professional work environment with an energetic, kind, efficient, communicative, and resourceful approach to work.

TECHNICAL SKILLS

• Theatre Systems: Working knowledge of automation, fly, and rigging systems, including how to operate, maintain, and repair them.
• Theatre Equipment: Working knowledge of automation, fly, and rigging equipment, including how to operate, maintain, and repair them.

OTHER DUTIES

• Maintain a professional work environment.
• Clean, paint, and organize all production spaces.
• Work as in-house crew on event as needed.
• Other Duties as assigned within the scope of work and abilities.