IMAGINABLE SOLUTIONS INC.

Location: In-person at 230 Longwood Road South, Hamilton, ON
Start Date: Late September 2025
Contract Duration: 1 year contract then opportunity for full-time permanent employment
How To Apply: Applications will be reviewed on a rolling basis, and the position will remain open until filled. Early submissions are encouraged.
Do you want to have a direct impact on the lives of others? Have a passion for creating a more inclusive world for the disability community? Are you a natural born problem solver and tinkerer? If so, you have found your next calling!

QUALIFICATIONS

• Minimum 3 years of experience in operations, manufacturing, engineering, project management or supply chain management; experience in assistive tech or consumer hardware is a strong asset.
• Bachelor’s degree or diploma in Engineering, Manufacturing, Business, Operations, or a related discipline.
• Must be a Canadian citizen or permanent resident.
• Proven experience managing a full product lifecycle—managing production, scaling manufacturing, and improving supply chain systems.
• Experience with 3D printing technology and other manufacturing methods.
• Strong leadership, communication, and business acumen, with the ability to think strategically, take calculated risks, and manage cross-functional teams.
• Customer-centric with a commitment to delivering high-quality service and products.
• Entrepreneurial mindset with a drive for innovation, efficiency, and continuous improvement.
• Highly analytical, detail oriented and adaptable working in a fast-paced, evolving startup environment.
• Passion for social impact, accessibility, and building technology that serves people with disabilities.

BE A PART OF OUR MISSION AND DIRECTLY IMPROVE THE LIVES OF PEOPLE WITH DISABILITIES.

Job Type: Full-time
Pay: $55,000.00-$90,000.00 per year

Benefits:

• Paid time off

Application question(s):

• Are you legally authorized to work in Canada?
• How many years of hands-on experience do you have leading operations, supply chain, manufacturing production, or hardware R&D?
• Please summarize your experience managing operations, supply chain and / or manufacturing production.
• Are you based in or able to commute to Hamilton, ON daily?
• Why ImaginAble Solutions?

Work Location: In perso

• Supply Chain Management: Own and optimize the entire supply chain, managing procurement through fulfillment while maintaining strong supplier relationships to ensure quality, timeliness, and alignment with production goals.
• Manufacturing & Production: Lead in-house production of Guided Hands®, managing 20+ 3D printers, supporting assembly staff, and driving process optimization to eliminate inefficiencies and build scalable systems.
• Global Fulfillment & Logistics: Manage global shipping operations, including packaging optimization, cross-border logistics, and courier management.
• Quality Assurance & Regulatory Compliance: Ensure ISO compliance through quality inspections, detailed product documentation, and the management of QMS, version tracking, and barcoding systems.
• Customer Experience Support: Create and manage processes for handling customer complaints, warranty claims, returns, and product reliability issues.
• Product Development: Collaborate closely with engineers and the disability community to develop and test new Guided Hands® products.
• Reseller Management & Purchase Orders: Manage bulk reseller shipments and purchase orders from fulfillment to timely payment.
• Team Management & Reporting: Foster a culture of continuous improvement, innovation, and operational excellence. Manage cross-functional team members and report on manufacturing KPIs, ensuring alignment with company goals.
• Value Chain Optimization: Analyze and improve operational workflows and the value chain to reduce costs, increase efficiency, and enhance customer experience.