COMPANY OVERVIEW

Palm Bites is a brand specializing in gourmet chocolate-covered dates, filled and coated with nuts. We are passionate about creating delicious and healthy products that our customers love.
We are the No. 1 Dubai Chocolate manufacturer in North America, known for delivering premium quality products to customers across the continent. We pride ourselves on innovation, quality, and excellence in every bite.

POSITION OVERVIEW

We are seeking an experienced Production Manager with a strong background in food manufacturing to oversee daily operations in our production facility. This role requires expertise in quality assurance (Q/A), health, safety, and environmental (HSE) standards, and the ability to manage both people and processes to ensure smooth, efficient, and compliant production.

QUALIFICATIONS & SKILLS

• Education: Bachelor’s degree in Food Science, Engineering, Manufacturing Management, or related field (or equivalent experience).
• Experience: Minimum 5 years in a food manufacturing plant, preferably in chocolate, confectionery, or similar processing environments.
• Strong understanding of Q/A systems and HSE compliance.
• Proficient in record keeping and production documentation.
• Technical knowledge of production equipment, maintenance, and electronic diagrams.
• Proven leadership skills with the ability to motivate and manage a diverse team.
• Excellent problem-solving, analytical, and organizational skills.
• Strong communication abilities in both written and verbal form.

• Oversee daily production activities to ensure targets, quality standards, and timelines are met.
• Ensure full compliance with food safety regulations, HSE guidelines, and company SOPs.
• Maintain and monitor all production records, including batch sheets, maintenance logs, and quality control documentation.
• Manage, train, and develop production staff to maintain a high-performing team.
• Troubleshoot production issues and coordinate corrective actions with maintenance and technical teams.
• Review and interpret equipment manuals, electronic diagrams, and process flow charts to guide operations and resolve technical problems.
• Collaborate with the Quality Assurance team to ensure products meet required standards before release.
• Oversee preventive maintenance schedules to minimize downtime and extend equipment life.
• Implement continuous improvement initiatives to enhance efficiency, reduce waste, and improve product quality.
• Coordinate with procurement and inventory teams to ensure raw materials and supplies are available.