ABOUT THE COMPANY

U.S. Waterproofing Michigan, is the Midwest’s largest and longest-running basement waterproofing and foundation repair company. Family-operated since 1957, U.S. Waterproofing has grown one satisfied customer at a time by providing total peace of mind through education, comprehensive solutions, and a wealth of hands-on experience. Our mission isn’t just words on a website—it’s what we believe in and how we do business every single day.
We’ve built a solid reputation for doing the job right—and delivering peace of mind to homeowners across Fraser, Ann Arbor, Lansing, Saginaw, Howell, Pontiac, and the Greater Detroit Area.

Why join U.S. Waterproofing?

• Industry leader – Over 500,000 basements and foundations repaired.
• Strong culture – 4.5-star Glassdoor rating and a supportive team environment.
• Recognition – 2021 BBB Torch Award winner for Ethics.
• Transparency & Integrity – We believe in open, honest communication at all levels.

SKILLS REQUIRED:

• Proven experience in scheduling, operations management, or a similar role in a home services or construction environment
• Strong leadership skills and experience managing a team
• Excellent organizational and time management abilities
• Strong attention to detail and problem-solving skills
• Proficiency with scheduling software and Microsoft Office Suite
• Valid driver’s license and an insurable driving record

ABOUT THE ROLE

The Production Manager is responsible for overseeing all installation and service crews, ensuring that projects are executed efficiently and meet quality standards. The role involves close coordination with the Scheduling Manager to align resources and schedules while managing on-site operations, driving continuous improvement, and maintaining company culture across the team. Experience as a Production Manager in home services, including plumbing, remodeling, electrical, roofing , HVAC is required. Waterproofing experience is a plus!

ESSENTIAL FUNCTIONS AND DUTIES:

• Oversee the daily operations of all crews through Crew Chiefs, focusing on job quality, safety, and efficiency.
• Train, coach, and manage crew performance, including conducting performance reviews and handling disciplinary actions.
• Collaborate with the Scheduling Manager to ensure the schedule is aligned with crew readiness and job requirements.
• Adjust plans if jobs need to be shifted, extended, or cut short, ensuring smooth transitions.
• Serve as the primary point of contact for resolving on-site issues. Drive solutions in real time, coordinating with the Scheduling Manager and relevant departments.
• Ensure all crews adhere to safety protocols and industry regulations on job sites.
• Conduct regular safety audits, provide ongoing safety training, and address any safety concerns promptly.
• Implement and enforce safety procedures to minimize risks and maintain a safe working environment for all team members.
• Responsible for overseeing and approving crew time cards to ensure accuracy in recorded hours, compliance with company policies, and proper allocation of labor costs.
• Promote and uphold company values across the production teams.
• Participate in key meetings, including weekly kickoff sessions with the Production Director and Scheduling Manager