Production Operations Engineer - (Public Sector) at Xtremax Pte. Ltd.

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Continuous Service Improvement, Automation, Incident Management, Troubleshooting, Production Metrics Monitoring, Safety Compliance, Analytical Skills, Technical Proficiency, Problem-Solving Aptitude, Data Centre Facilities, AWS Tools, Shift Work

Industry

IT Services and IT Consulting

Description

Responsibilities Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality. Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention. Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities. Being accountable for resolving the incident with workaround or permanent solution. Participate in troubleshooting system and network connectivity problems before escalation. Monitoring production metrics and performance indicators to ensure targets are met. Ensuring compliance with safety and regulatory standards in production. Other ad-hoc duties as instructed. At least 5 years IT experience as Level 1 Production Operations engineer. Strong analytical skills: The ability to analyse production processes and identify areas for improvement and optimisation. Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency. Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency. Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc. Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage. Able to work shift duties. By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment. You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks. The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Responsibilities

The Production Operations Engineer is responsible for continuous service improvement in Data Centre Operations, identifying automation opportunities, and managing major incidents. They will also monitor production metrics and ensure compliance with safety and regulatory standards.