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Production Services Application Support at BNY

Lake Mary, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Java, Python, Network, Windows, Unix, Mainframe, IT Infrastructure, Application Troubleshooting, SQL, Splunk, AI, ML, Microsoft Azure, GCP, ITIL Service Management, Teamwork

Industry

Financial Services

Description

Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. 3-5 years of experience in technology support areas. Including Java, Python, Network, Windows, Unix, and/or Mainframe performing hands-on IT Infrastructure & Application troubleshooting. Proficiency in SQL and Splunk queries to understand logs and build dashboards. Understanding of AI & ML, Agents, Models and core technology on how AI systems learn and make decisions Understanding of Microsoft Azure and GCP (Google Cloud Platform) Background and experience working in an enterprise environment with ITIL Service Management disciplines, inclusive of Request, Incident, Problem and Change processes. Self-motivated, with key strengths in initiative, dependability, and teamwork.

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Responsibilities

Provide hands-on IT infrastructure and application troubleshooting support. Collaborate with teams to ensure effective technology support in an enterprise environment.