JOB SUMMARY

As a Production Coordinator, your primary responsibility will be to support the Production Management Team across all aspects of production operations and ancillary services, ensuring the consistent delivery of high-quality products and smooth daily operations.
You will act as the main point of contact for temporary staffing agencies, helping to plan and manage the workforce required during high-volume periods. You will also monitor agency performance, ensure adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), and support various administrative and planning tasks during low-season operations.

SKILLS AND QUALIFICATIONS:

• Essential:
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• Maths and English GCSE A - C.

• Excellent communication skills, including verbal, written and face-to-face.
• Relationship management skills.
• Organisational skills.
• Desirable:
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• Confident in decision making.

• Principal contact for suppliers of temporary work force.
• Cultivate and maintain good working relationships with incumbent agencies.
• Work with Production Managers to plan and recruit the temporary workforce to meet the demands of fluctuating labour requirements.
• Ensure agency KPIs are met.
• Plan and present Agency Welcome Meetings focusing on Core Values and company policies and promoting as a great place to work.
• Checking and approving weekly payroll.
• Cover the reporting of payroll in the absence of HR (holidays etc).
• Support and assist the Production Management team when required.
• Liaising with canteen provider regarding daily vending and ordering buffets as required.
• Ordering and maintaining records of workwear.
• Support and assist with administrative tasks, across all areas of Harrier as required.
• Prepare Operation’s calendars for the following year.
• Supporting with planned hours and all areas planner for Production.
• Supporting with SOP, training and continuous improvement tasks for Planning & Solutions.