Supporting the Operations Director in the day-to-day management of manufacturing Operations and the Sales Administration team.

Lead, motivate and develop Production and Sales Administration, promoting a positive, collaborative and accountable working culture.

Plan and prioritise workloads to ensure production schedules, customer orders and Sales Desk activities are completed efficiently and on time.

Ensure the Sales Desk delivers excellent customer service by supporting the team to meet agreed response times for customer enquiries, quotations, order processing and complaint resolution.