Production Support Specialist [Full Time] at Bread Alone Bakery

Lake Katrine, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

40.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Performance Tracking, Reporting, Root-Cause Analysis, Visual Management, Food Safety, Quality Assurance, GMP Compliance, SOP Adherence, Auditing, Communication, Onboarding, Continuous Improvement, Data Analysis, Microsoft Office, Google Workspace

Industry

Food and Beverage Services

Description

Description Production Support Specialist (Lake Katrine) The Production Support Specialist supports the execution of production by coordinating schedules, tracking performance, and ensuring established procedures are followed. The role focuses on preparing, organizing, and communicating information that supports shift execution. Acting as a bridge between production teams and management, the Production Support Specialist facilitates alignment, information flow, and follow-up, helping maintain safe, efficient, and compliant operations while enabling the Production Manager to remain focused on shift oversight, decision-making, and continuous improvement. Requirements Duties and Responsibilities Duties, responsibilities, and essential job functions include but are not limited to the following: People Planning & Shift Support Maintain accurate people planning in the HR scheduling platform, ensuring schedules are posted at least 2 weeks in advance. Anticipate and resolve staffing gaps or call-outs promptly, coordinating with Production Managers to maintain continuous operations. Supervisor Backup: Act as a hands-on backup to fill Supervisor staffing gaps on a case-by-case basis to ensure floor leadership and production continuity. Performance Tracking & Reporting Assist in the maintenance of key production metrics (output, waste, labor hours, downtime, efficiency). Prepare daily and weekly production summaries for the Production leadership team. Support root-cause analysis for operational errors, waste, or deviations. Help maintain visual management boards and performance dashboards. Food Safety, Quality & Compliance Monitor accurate completion of production paperwork. File records. Support adherence to food safety, quality, and GMP requirements on the production floor Support the verification that process SOPs and sanitation standards are followed. Assist with internal audits, inspections, and corrective action follow-up Escalate food safety or quality risks immediately Team Support & Communication Act as a point of contact for production team questions and issues Support onboarding and training of new production employees Reinforce expectations around attendance, safety, and standard work Model professional, respectful communication and teamwork Continuous Improvement Support improvement initiatives related to efficiency and waste reduction. Help test, document, and roll out process improvements Participate in cross-functional projects as assigned Physical Requirements & Working Conditions Comfortable working in a fast-paced, hands-on production environment Standard working hours: 40 hours per week with a dynamic schedule based on the needs of the department and the need to collaborate with other company leaders. This includes day, evening, overnight, and weekend hours as needed Able to stand for long periods of time while executing tasks quickly and accurately Able to work in a physically demanding, fast-paced environment Able to tolerate exposure to high levels of heat and cold Able to twist and bend repeatedly for long periods of time Able to pull, push, move, and lift to waist level Able to carry awkward and shifting weights up to 50 pounds in a safe and controlled manner Able to work with, handle, operate, and control hot equipment and products in a safe manner according to Bread Alone guidelines Willing to strictly adhere to and enforce all Good Manufacturing Practices (GMPs), including professional standards for personal attire, hygiene, and accessories. Respect for and comfort with a diverse and inclusive workplace Able and willing to use personal protective equipment (PPE) and assigned uniform as required per company policy Able to gain proficiency in operating and instructing on the proper use of all systems (physical and technological) in use in your department Willing to follow all safety guidelines set out by Bread Alone Willing to take responsibility for your own and others' safety by strictly enforcing all safety rules and regulations, and taking steps to mitigate any unsafe conditions or practices, enlisting the help of others as needed The Bakery is open 365 days a year, and team members must be willing to work consistently throughout the year, which includes holidays and weekends Minimum Qualifications High School Diploma or GED required; Associate’s or Bachelor’s degree in Operations Management, Food Science, or Business Administration preferred. Minimum 2–3 years of production/operational experience in a food manufacturing, CPG, or high-volume production environment. Prior experience with people scheduling, rostering, or workforce planning. Demonstrated experience in a leadership or "lead" capacity (e.g., Team Lead, Shift Supervisor). Proficiency with digital scheduling platforms (e.g., Paylocity, UKG, ADP) is essential. Intermediate to advanced proficiency with Microsoft Office and Google Workspace, including Excel / Google Sheets (formulas, pivot tables, lookups), Word / Docs, and PowerPoint / Slides. Tool used to track production metrics, document standard work operating procedures, and communicate operational updates. Working knowledge of GMPs (Good Manufacturing Practices), HACCP, and OSHA safety standards. HACCP Training or ServSafe Manager certification is a plus. Ability to translate complex production data into clear, actionable daily reports for leadership. Clear written and verbal communication skills Commitment to teamwork, respect, and continuous improvement. Bilingual (English/Spanish) is highly preferred to support effective communication across all production shifts. Succession plan This position is backed up based on tasks by the other Production Managers and / or Director of Production. Job Type: Full-time, non-exempt Compensation: $20.00 - $40.00 an hour Schedule: 5 days - 8hours shifts. We are looking for a flexible candidate, who can flex into either Sunday - Thursday or Tuesday-Saturday. Our Values Feeding People Bread Alone creates simple, honest breads and foods. We believe that organic, regenerative farming is the right choice for individual, farm worker, and planet health. We accept the challenges of delivering fresh, organic breads to corner stores and supermarkets around the northeast. We embrace the economic challenges of keeping our breads and foods affordable and accessible for all. We thrive on the challenge of trying to delight everyone, every day. Preserving the Planet Bread Alone understands that the climate is in a crisis that threatens us all, especially the least fortunate among us. We believe that we all have a responsibility to respond. We strive to do our work with minimal harm to the planet. We aspire to prioritize stewardship of the planet in every decision, every day. We understand that there is no time to wait. Creating Equity We provide economic security for our employees through our commitment to a living wage and by sharing business profits with all. We are consciously building a team, top to bottom, that accurately reflects the diversity of our community. Through these actions, we intentionally open up opportunities for the historically disadvantaged, combat a legacy of social and racial injustice, and create equity. Ensuring Longevity Bread Alone is now in its 2nd generation of family leadership. We make decisions for the long-term. We embrace the challenge and complexity of serving our highest values while remaining profitable and viable. We strive to create continued opportunities for the business and for everyone who contributes to its success. Our Culture Ambitious: Bread Alone employees deserve, and the world demands a values-first business, like never before. The fire that we started 37 years ago is still burning hot today. Empathetic: We take care of one another and do work that helps take care of others. We choose this path because we believe in humanity. Passionate: We believe that our work has value. We feed people. We strive to contribute to causes larger than ourselves. This at once demands and creates passion for what we do. Gritty: We do difficult work. We lift, bend, think, listen, speak, problem-solve, smile, and say ‘thank you’ every day. Through it all, we recognize and champion the grit that our work demands. Optimistic: We take on challenges with the expectation that we will overcome them. Our optimism is the result of nearly 4 decades of evidence that we can overcome. Our optimism is inseparable from our accomplishments. Let’s do this. Precise: We care about quality. Our craft is complex and requires care. A good day’s work is satisfying and creates an enriching workplace and life. Doing our work well supports the business and in turn, our collective success. Evolving: Our business tomorrow is not our business today. We aspire, plan, dream, persuade, and will our way to what’s next. Integrity: I commit to doing what is right, acting with honesty and transparency for my team and our customers. Bread Alone is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: Race, color, or religion Sex (including pregnancy, childbirth, or related medical conditions) Gender, gender identity, or gender expression Sexual orientation National origin, citizenship, or immigration status Age or disability (physical or mental) Military status or veteran status Marital or familial status Genetic information or predisposition/carrier status Status as a victim of domestic violence, stalking, or sex offenses Reproductive health decision-making Any other status protected by applicable federal, New York State, or local law. Bread Alone is also committed to compliance with all fair employment practices regarding citizenship and immigration status. We will provide reasonable accommodations for individuals with disabilities and for religious observances, provided that such accommodations do not create an undue hardship for the company.

Responsibilities

The Production Support Specialist coordinates production schedules, tracks performance metrics, and ensures established procedures are followed to facilitate safe, efficient, and compliant shift execution. This role acts as a communication bridge between production teams and management, supporting the Production Manager with information flow and follow-up.