Production Support Specialist at HSBC Securities Services Luxembourg

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

FX Trading, Equities Trading, System Engineering, UNIX, Linux, Networking, KDB, Q, SQL, Java, C++, Python, Production Management, ITIL, Quantitative Analysis, Communication

Industry

Financial Services

Description

Responsible For The successful candidate will undertake in the following; Day to day operation of FX electronic market making and order management systems Manage market venue and client onboarding for the FX system Python development for Quants trading analysis and automation for daily operation Front line support of a 24/5.5 production of the FX systems for both internal and external clients. Incident and problem resolution, maintenance and deployment of application software Ensure all production incidents, service requests and problems logged and resolved in the banks systems Producing and using SQL / KDB queries to provide ad-hoc requested information to stake holders and continuously assist in problem resolution Operate as part of a shift rotation, covering the hours of 07:00 – 18:30 including some bank holidays Weekend and evening coverage if required Perform weekend application upgrade, configuration and patching across multiple environments in line with requirements and procedures Regular communications with client base to provide status updates, successful solutions as well as documenting all activities for future reference Be able manage communication/relationship with 3rd party vendors Pro-actively Monitor alerts to respond to potential incidents in a timely fashion Work in a rotation to provide Sunday health checks and support for the FX market open in Asia Development of tools that can assist in day to day operations Requirement: Experience in FX or Equities low latency/electronic trading systems Good experience in support/development for a trading desk ideally in a tier 1 investment bank or hedge fund Strong skills in system engineering concepts, UNIX/Linux, networking, query language (KDB/Q/SQL) and at least one programming language (Java/C++/Python) Understanding of production management (ITIL) concepts Bachelor’s or Master’s degree ideally in quantitative field (CS/Maths/Physics/Finance) and should have good written and verbal communication skills Opening up a world of opportunity http://www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited. https://www.youtube.com/embed/kA3VlxjDsOI?si=18WWHxmvJNiENTmv

Responsibilities

The Production Support Specialist will manage the day-to-day operations of FX electronic market making and order management systems, providing front-line support for production incidents and problem resolution. They will also be responsible for client onboarding, Python development for trading analysis, and maintaining communication with stakeholders.