Production Technical Support Technician at AVI-SPL

Schaumburg, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

35.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

New Tek Tricaster Switchers, Microsoft Teams, Audio Video Routing, Networking, NDI, AV Signal Flow, Technical Drawings, Electrical Systems, Embedded Audio, Digital Audio Systems, Biamp Digital Signal Processors, Audio Mixers, Pro AV Control Systems, Web Streaming

Industry

IT Services and IT Consulting

Description

Description Job Summary The primary role of the Production Technical Director is to program and live switch between media sources in a studio control room or field production environment, using equipment such as video /media switchers hardware/software, video projection systems, AV routing, graphics, and transition effects. This highly technical role is fast-paced and demanding. It requires a deep knowledge of video and audio production systems and processes. Candidates need to show that they can handle complex technical challenges and excel in this role. Candidates should be highly experienced working within a professional Team environment with the end goal of delivering a world-class Customer Service experience. The role will be a professional with advanced skills and experience in audio, video, and production, and works very well in a team environment. They will work in partnership with the Customer and management team to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties and Responsibilities Live switching between media sources using equipment such as video switchers, projectors video walls, transition effects and graphics. Work closely with the Director / Producer on technical show flow Follows all operating procedures Participates in creative project planning meetings Participates in pre-production rehearsals Executes project tasks related to live and field productions (e.g. soundboard, camera operation, technical director, control room operation etc.) Participates in production setup and break down Responsible for maintaining and updating all production systems. Will participate in daily, monthly and quarterly system checks, reporting any issue to the executive producer Keep current with new technology development in equipment, hardware and computer software programs and plan for continual education of the Multimedia team Skills and Abilities Expert experience of the New Tek Tricaster switchers (2 Elite) Microsoft TEAMs and Town Hall streaming platform Audio video routing and networking NDI AV signal flow Ability to read and understand technical drawings and instructional literature Basic knowledge of electrical systems Embedded Audio Digital and network Audio Systems Biamp Digital Signal Processors Audio mixers Pro AV Control Systems Crestron / Ross Web Streaming Education and/or Experience Sufficient professional working technical knowledge to produce large live broadcasts within a corporate setting 3 to 5 years of experience as Technical Director A/V Control room experience (Live Productions) NDI experience Ability to troubleshoot audio technical issues before and during production events. Working experience of bringing in Live remote feeds (MS Teams and Zoom etc.) Working experience maintaining Audio Visual Equipment (production computers, projectors, electronic consoles, lighting, camera equipment, etc.) Relevant software certifications or experience is a plus Two or four year degree in audio-visual or related field; or two to five years related experience and/or training; or equivalent combination of education and experience. Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites. Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 50 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. Direct Reports This position does not have direct reports Work Hours 40 hours - Mon – Fri, be flexible to work after hours and weekends when required. AVI-SPL reserves the right to alter work hours and work location as deems necessary. AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran ProtectedVEVRAA Federal Contractor Pay Type Min Base Max Base Hourly $30.89/hr $35/hr

Responsibilities

The Production Technical Support Technician is responsible for live switching between media sources and executing project tasks related to live and field productions. They will work closely with the Director/Producer and maintain production systems to ensure a world-class customer service experience.