Productivity Partner at Sandvik
Toteng, North-West District, Botswana -
Full Time


Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Planning, Prioritization, Scheduling, Performance Monitoring, Continuous Improvement, Liaison, Contract Management, Team Leadership, Equipment Inspection, Damage Investigation, Component Repair, Maintenance Planning, Component Forecasting, Parts Forecasting, Warranty Management, Ad Hoc Services

Industry

mining

Description
PRODUCTIVITY PARTNER X1– R0089384 Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs. Sandvik Mining and Rock Solutions (SMR) is currently seeking a Productivity Partner located at Toteng Zone 5, JCHX to support fulltime onsite for customer productivity improvement, product performance monitoring and continuous improvement. This position reports into the Operations Manager. Key Responsibilities: Plan, prioritize, and schedule the onsite team’s activities so that resources are used effectively, and that work schedules and targets are met. Monitor the status of Service sales and activities to identify problem areas and adapt procedures to improve the overall performance of your team. Liaise with functional or operational area managers (for example in sales, marketing, finance, supply and logistics) to ensure that sales and services activities are integrated with other parts of the business and appropriate for current and future sales and marketing activities. Oversee the most complex, large or difficult contracts to maintain positive customer relations. Lead, direct, evaluate and develop contract management professionals’ team so that activities are completed accurately and on time. Equipment Inspections and advise customer on critical maintenance interventions Continuous Improvement initiatives Investigate equipment damage and submit technical reports Implement Component Repair & Return and Service Exchange for key customers Maintenance Planning standards Component Forecasting to prevent catastrophic failures through proactive maintenance intervention Parts forecasting aligned with equipment usage to achieve high equipment availability and reliability. Effective warranty process management to reduce costs Identify and request quotations for Ad Hoc services Your Profile: Diploma/ Degree in Mechanical and/or Electrical Engineering or equivalent. Have minimum experience of 10 years on mobile equipment, preferably in underground mining environment. Must have extensive knowledge on Sandvik underground equipment. Loaders, trucks, and drill rigs. Having been a Foreman, or a maintenance Planner in a similar environment for at least 5 yrs. Demonstrate good supervisory or leadership skills Valid driver’s license and passport. Proven competence in Microsoft applications – Computer literate. Business language requirement Should be familiar with Aurora or experienced on other ERP or CMMS systems like SAP etc. Experience in contract management or customer relations shall be an added advantage Ability to work under demanding environment and sometimes during odd hrs. or weekends. Must be willing to learn and able to develop. Good comprehension of the Botswana Mines Quarries and Machinery Act Must have good knowledge and application of Safety Health and Environment management systems like ISO 450001:2015 and ISO 9001:2015. How to apply Please apply online through Workday (ESS), or access the Sandvik website www.home.sandvik/en/careers, where you will get more detail on the role and key effectiveness areas. Please note that you must be physically and medically fit to work in a mining environment including meeting Applications Close: 6 April 2026 Applicants who do not meet the Minimum Qualifications clearly outlined above will not be acknowledged. Only persons meeting all the requirements will be considered and then short listed. Only those on the short list will be contacted accordingly. Sandvik's recruitment policy does not require any prospective job seekers to make payments to the organization or any of its employees as a way of securing employment. We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. When you join our global team you will find yourself inspired by the spirit of Sandvik and contribute to our purpose to advance the world through engineering. Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability and sustainability for the manufacturing, mining and infrastructure industries. Our offerings cover the entire customer value chain and are based on extensive investments in research and development, customer insights and deep knowledge of industrial processes and digital solutions In 2024 the Group had approximately 41,000 employees and revenues of about 123 billion SEK in about 150 countries within continuing operations. Sandvik at a glance
Responsibilities
The Productivity Partner is responsible for planning, prioritizing, and scheduling onsite team activities to meet targets, monitoring service sales, and leading complex contracts to maintain positive customer relations. Key duties also involve equipment inspections, investigating damage, implementing repair programs, and managing maintenance and parts forecasting for high equipment availability.
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