Overview:
Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.
Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Qualifications:

• Organizational skills
• Excellent customer service skills
• Ability to problem-solve
• Flexibility with hours and available to work any OT
• Diligent in following SOP’s
• Word, Excel skill

This position will be responsible for all export activities, including customer service, coordinating the shipment processes, preparing documentation, issuing invoices, and working closely with the Customs Broker and the team.

Responsibilities:

• Prepare Air Export shipments for assigned customers. This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed.
• Prepare Air Export documents for distribution to brokerage department and/or Customers’ Broker
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship line and/or bonded facilities in order to obtain necessary information in order to process shipments in the best way.
• Billing functions and collections
• Customer Service / Service Quality
• ISO Internal Auditor
• Filing and data entry
• Develop and maintain collaboration in a cooperative and respectful manner with all levels of staff
• Special Duties may be assigned based on the needs of management. Your future assignments will depend on the needs of the department, your performance and capabilities

Qualifications:

• Organizational skills
• Excellent customer service skills
• Ability to problem-solve
• Flexibility with hours and available to work any OT
• Diligent in following SOP’s
• Word, Excel skills