Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear and be heard. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear or acoustic implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.
Cochlear has an opportunity for a full-time Professional and Consumer Content Specialist based in our Addlestone office. In this role, the successful Professional and Consumer Content Specialist will support the evolution of our customer marketing strategy, focusing on creating impactful content that enhances Cochlear’s market presence and aligns with our strategic goals.

Responsibilities include:

• Collaborating with Product and Customer Marketing Managers to create content that supports business and marketing objectives.
• Developing a strong understanding of the customer journey to identify opportunities for building awareness and brand consideration.
• Crafting and refining content that highlights product and service benefits across offline and digital channels for both professional and consumer audiences.
• Contributing to campaign planning, ensuring thorough preparation and timely implementation.
• Tracking and reporting on campaign performance, adapting strategies as needed to meet objectives.
• Supporting cross-functional collaboration with teams to foster effective content delivery.

What makes this opportunity unique?
This role offers the opportunity to directly influence Cochlear’s customer and professional engagement strategies within a dynamic healthcare market. As a central figure between customer marketing and regional teams liaising with customer marketing and regional teams, you’ll gain hands-on experience developing targeted content that shapes customer perceptions and drives growth in the hearing implant market.
About You.
As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you’ll be able to demonstrate the following skills and experience:

Essential:

• Bachelor’s degree in marketing, communications, journalism, or related field or strong experience in a similar role
• Experience in developing marketing communications and collateral across various media.
• Strong writing, editing, and proofreading skills, with a keen eye for detail and design.
• Proficiency with Microsoft Office Suite.
• Effective communicator with excellent presentation skills.

Ideal:

• Background in healthcare or understanding of the NHS and hearing loss issues.
• Experience with project management tools (e.g., Jira), CRM (e.g., Salesforce), or marketing automation platforms (e.g., Marketo).
• Proven collaboration skills and comfort in cross-functional roles.
• Creative mindset with a proactive approach to problem-solving.

Why choose us?
For 40 years, Cochlear has been creating reliable products that continue to keep people connected to the world and to each other. We help people of all ages to hear in more than 180 countries around the world. Our technology connects people to life’s possibilities and to the people who matter most. We have over 4000 employees globally dedicated to improving people’s lives. To date, we have Invested over $2billion AUD in research and development.
Cochlear Offers You:
Competitive salary
25 days holidays (plus UK Bank Holidays)
company pension
flexible working patterns and the possibility to work remotely up to 40% per week
yearly salary review
Pension scheme
Group Life Insurance
Group Income Protection
Employee Referral Bonus
Service Anniversary Reward
Cycle to work scheme
Vitality health care
Medicash cashplan
free use of gym on business park and paid exercise classes available
This is your chance to be part of a premier organization with a great culture, working in a dynamic, growing and rapidly evolving environment to deliver outstanding results that benefit our customers every day. If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the APPLY button below!
Equal opportunities
Cochlear is committed to providing equal opportunities to avoid unlawful discrimination on the grounds of race, sex, disability, sexual orientation, religion/belief or age.
In line with our corporate ethics and statutory obligations we strive to ensure that the work environment is free of harassment and bullying and that everyone is treated with dignity and respect - this is an important aspect of ensuring equal opportunities in employment.

• Collaborating with Product and Customer Marketing Managers to create content that supports business and marketing objectives.
• Developing a strong understanding of the customer journey to identify opportunities for building awareness and brand consideration.
• Crafting and refining content that highlights product and service benefits across offline and digital channels for both professional and consumer audiences.
• Contributing to campaign planning, ensuring thorough preparation and timely implementation.
• Tracking and reporting on campaign performance, adapting strategies as needed to meet objectives.
• Supporting cross-functional collaboration with teams to foster effective content delivery