Key Responsibilities

Placements Operations & Process Excellence 

• Support the end-to-end delivery of education placement processes in line with internal frameworks and regulatory requirements. 
• Partner with pre-placement and placement delivery teams to streamline workflows and optimize the student experience. 
• Support continuous process improvement initiatives to enhance efficiency, scalability, and quality outcomes. 
• Placement processes delivered within agreed service levels and quality standards
• Positive students experience outcomes across the placement lifecycle
• Measurable improvements in process efficiency, consistency or scalability
• Placement documentation and process resources maintained and current
• 
  

Compliance, Reporting & Governance 

• Support AOPF approvals and variations, ensuring compliance with accreditation and adherence to timelines. 
• Ensure compliance with state-based placement requirements across multiple jurisdictions. 
• Support government reporting and ensure alignment with departmental compliance requirements (e.g., NSW DET). 
• Contribute to the ongoing improvement of the Claim for Payment process to strengthen efficiency and compliance. 
• Maintain current knowledge of regulatory requirements, embed these into operational processes, and ensure clear communication with stakeholders