WHO ARE WE?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

WHAT IS THE OPPORTUNITY?

Travelers Europe is looking for an Professional Indemnity Lawyer. This position is ideal for a newly qualified solicitor aspiring to develop their claim handling skills.
Working under close supervision, you will provide outstanding claim handling services in investigation, evaluation, negotiation, and resolution of assigned claims according to the Company’s policies, procedures, best practices, and controls. You’ll be expected to seek guidance from senior colleagues when needed and to support the Claims Management Team by delivering proactive, quality claims handling and exceptional customer service, ensuring efficient claims operations and upheld service standards.
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

In accordance with Company guidelines and best practices:

• Analyses and applies policy coverage accurately to all assigned claims.
• Investigates assigned claims.
• Negotiates and settles claims proactively and reserves claims accurately, delivering a consistent quality service.
• Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and company service standards are met.
• Authorises claim payments and reserves within agreed claims handling authority.
• Maintains data accuracy.
• Develops and maintains effective business relationships both externally and internally.
• Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work.
• Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines
• Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills.
• Perform other duties as assigned.