Professional Office Administrator/Manager Needed Immediately at Sport & Reha-Zentrum GmbH Dr. Unkrig

York Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Independent Thinking, Problem-Solving, Organizational Skills, Time-Management, Verbal Communication, Written Communication, Prioritization, Decision-Making, Calm Under Pressure, Office Software Proficiency, Scheduling Systems, Electronic Records

Industry

Description

Benefits: 401(k) Competitive salary The Office Administrator/Manager is the operational backbone of Curantis Home Care. This role is intentionally designed for a highly independent, self-directed professional who thrives with autonomy and accountability, not constant oversight. This position is not suitable for candidates who require frequent direction, reassurance, or micromanagement. The ideal candidate is a proven self-starter who can assess situations, prioritize tasks, and take appropriate action confidently while keeping leadership appropriately informed. This is not an entry-level administrative role. The Office Administrator is entrusted with significant responsibility and is expected to take ownership of daily operations, escalate issues appropriately, and keep the agency running smoothly. Core Responsibilities Daily Operations & Scheduling Manage daily caregiver schedules, shift coverage, and call-offs Proactively identify and resolve coverage gaps before they impact client care Communicate schedule changes clearly and professionally to caregivers and clients Maintain accurate schedules within the agency’s software system Caregiver Communication & Support Serve as the primary point of contact for caregivers regarding scheduling and routine operational matters Respond promptly and professionally to caregiver inquiries via phone, text, and email Escalate serious issues (attendance, conduct, care concerns) to leadership as needed Support onboarding processes, including orientation coordination and documentation tracking Client & Family Communication Act as the main office contact for clients and families for day-to-day updates Provide timely, calm, and solution-focused responses to client and family inquiries Identify potential service concerns early and escalate appropriately Maintain professionalism, empathy, and discretion at all times Administrative & Compliance Support Track and maintain caregiver credentials, clearances, and required documentation Assist with audits, record reviews, and compliance-related tasks Coordinate intake paperwork and internal documentation for new clients and caregivers Ensure internal systems and files are accurate and up to date Maintain appointment scheduling for CEO Coordination with Outsourced Services Work closely with outsourced billing and payroll providers Review timesheets for accuracy and completeness before submission Flag discrepancies, missed punches, or potential payroll issues Independent Thinking & Problem-Solving Expectations This role requires a professional who: Takes initiative without waiting for direction Is comfortable making decisions within established guidelines Anticipates problems and addresses them proactively Manages ambiguity and shifting priorities without becoming overwhelmed Uses sound judgment in day-to-day operational matters Clearly understands when to act independently and when escalation is required Candidates who rely heavily on step-by-step instructions, constant validation, or close supervision will not be successful in this role. Required Skills & Qualifications Previous experience in home care, healthcare administration, or a similar fast-paced service environment (preferred) Demonstrated ability to work independently with minimal supervision Strong organizational and time-management skills Excellent verbal and written communication abilities Proven ability to prioritize, problem-solve, and make decisions independently Ability to remain calm, professional, and solution-oriented under pressure Proficiency with office software, scheduling systems, and electronic records Interview & Selection Process Qualified candidates will be invited to an initial screening A professional assessment tool will be administered and reviewed prior to in-person interviews with management Final candidates will meet with agency leadership for an in-person interview Personal Attributes We Value Self-motivated and accountable Reliable and detail-oriented Professional, discreet, and compassionate Confident communicator Comfortable managing multiple priorities simultaneously Why This Role Matters This position is critical to ensuring continuity of care, caregiver satisfaction, and client trust. The Office Administrator plays a central role in maintaining the agency’s reputation for reliability, responsiveness, and quality service. Benefits: 401(k) Referral program Retirement plan Application Question(s): Describe a time you had to make an important work decision without guidance from a supervisor. This role requires working independently without frequent check-ins. How do you stay organized, prioritize tasks, and ensure nothing falls through the cracks? Describe a mistake you made at work that affected others. What did you do once you realized it, and what did you change afterward? Briefly describe your experience in home care, healthcare administration, or another high-volume service environment. What prepared you for handling multiple priorities at once? In a fast-paced healthcare environment, issues arise unexpectedly (call-offs, scheduling gaps, upset clients). Walk us through how you would handle a same-day caregiver call-off when coverage is limited. Work Location: In person

Responsibilities

The Office Administrator/Manager is responsible for managing daily operations, caregiver schedules, and communication with caregivers and clients. This role also includes administrative support and compliance tasks to ensure smooth agency operations.