MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

THE OPPORTUNITY

Are you interested in working in a dynamic, passionate and distributed global team with a strong open source culture working remotely? If you answered yes, then you will love working within the Professional Services team at MariaDB. We are looking for a passionate and experienced Professional Services Engineer to join our team.

QUALIFICATIONS

• Proven expertise in database technologies, particularly MariaDB or MySQL.
• Hands-on experience in database administration, performance tuning, and troubleshooting.
• Proficiency with SQL and familiarity with database programming languages.
• Strong understanding of database architecture, replication, and backup strategies.
• Excellent problem-solving skills with a proactive approach to identifying and resolving issues.
• Outstanding communication skills, both written and verbal, with a customer-focused mindset.
• Good knowledge of Linux, and hands-on experience with everyday maintenance/administration
• Basic shell/bash/ansible scripting skills
• Work experience with version control (git) and defect tracking systems
• Understanding of DevOps and agile development practices

BONUS EXPERIENCE AND SKILLS

• MariaDB Tools and Products such as: Enterprise Server, MaxScale, ColumnStore, Vector Search, Kubernetes Operator
• Certifications in MariaDB, MySQL, or cloud platforms are a plus.
• MariaDB, MySQL, Postgres, or MongoDB development expertise
• Experience with open source development
• Mac or Windows as a primary development platform
• Knowledge of MariaDB/MySQL DBMS, internals, SQL dialects, connectors
• Knowledge of Perl, Python, Bash, Java
• Experience with popular database performance benchmarks and code profilers
• Familiarity with databases in the cloud
• Work experience with cloud environments (AWS, Google Cloud) and virtualization tools (QEMU, Docker)
• Familiarity with NoSQL products/concepts
• Familiarity with systemd, SELinux

• Work closely with clients to understand their technical requirements, business goals, and database architecture either remotely or on-site as per customer needs. Professional Services encompasses a range of technical capabilities from a simple estate health check to a large scale architectural design
• Lead and support MariaDB deployments, including design, configuration, migration, and integration.
• Conduct performance tuning, troubleshooting, and database health checks to maximize efficiency and reliability.
• Provide in-depth strategic recommendations for database scaling, architecture improvements, and best practices.
• Develop and deliver technical documentation, project plans, and reports to ensure project transparency and customer success.
• Educate and mentor customers and internal teams on MariaDB features, tools, and best practices.
• Participate in the full software development lifecycle including programming, debugging, and creating new features, specifically around the requirements of top customers
• Writing, debugging and testing queries and code
• Risk assessment of larger system designs and recommendation of alternatives to customer and core MariaDB engineering teams
• Functional and regression testing of MariaDB server, components and tooling
• Test result analysis, creation of reproducible test cases and defect reporting
• Facilitate efforts to reproduce customer issues, create test cases, and provide patches for production systems to enable targeted collection of debug data and increase customer uptime