Professional Services Coordinator at Michigan Virtual

Lansing, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

48455.0

Posted On

30 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Client Relations, Contract Management, K-12 Education Outreach, AI Tool Integration, Scheduling, Cross-functional Collaboration, Data Analysis, Event Coordination, CRM Software, Microsoft Office, Google Workspace, Written Communication, Oral Communication, Logistics Management, Stakeholder Management

Industry

E-Learning Providers

Description

FULL-TIME POSITION Reports To: Director of School Partnerships Department/Team: Michigan Virtual Learning Research Institute (MVLRI) and Partnerships Teams Supervisory Responsibilities: None FLSA Status: Exempt Location: Lansing, MI office and remote, per the hybrid work guidelines: Posting Salary Range: $43,354 - $48,455 ABOUT THE ROLE: The Professional Services Coordinator plays a vital cross-functional role supporting both the professional services delivered through the Michigan Virtual Learning and Research Institute and the sales and outreach initiatives led by the Partnerships team. This individual serves as a critical bridge between departments, managing client relations, logistics, and agreement workflows for K-12 school and district contracts. Bringing strong project management, scheduling, and communication skills, the Professional Services Coordinator ensures that all outreach and professional service engagements align seamlessly with Michigan Virtual's organizational strategy. Are you Organized? Agile? Collaborative? If your superpowers include: * Managing multiple projects without breaking a sweat * Cultivating great relationships with K-12 educators & partners * Experimenting with AI tools to work faster and smarter * Collaborating in a hybrid Lansing, MI environment ...then we encourage you to apply for the Professional Services Coordinator role at Michigan Virtual and help us tp advance education through innovation! About Michigan Virtual: Michigan Virtual is a Lansing-based nonprofit 501(c)(3) organization dedicated to advancing education through research, innovation, policy, and digital learning solutions. Our mission is to maximize learning and teaching by bringing together the best in people and technology. Our vision is to be Michigan's leader in innovation in education. We serve over 300 full- and part-time employees who are passionate about making a difference for students, educators, and families across Michigan. Our Culture: * We believe in a culture of caring. At Michigan Virtual, every team member is welcomed, heard, and valued. * Our monthly Culture Committee creates opportunities for connection, reviews staff feedback, and champions a positive workplace. * We emphasize professional growth and continuous learning for all of our employees. * Our highly collaborative workplace fosters opportunities to use your unique skills, abilities and perspectives in service of our partners and constituents. Strategic Focus: Our strategic plan guides us through 2030 as we help shape a more flexible and equitable K–12 education system in Michigan. To learn more, visit: https://michiganvirtual.org/about/strategic-plan/ [https://michiganvirtual.org/about/strategic-plan/] What we offer: * Competitive pay * Medical, dental, and vision coverage effective on your date of hire * 403(b) retirement plan with employer match * 160 hours of vacation and 72 hours of sick leave annually * Paid professional development * Flexible scheduling and hybrid work options * Social events, like holiday outings, picnics, and volunteer opportunities * A supportive, people-first work environment Work That Makes a Difference. Culture That Makes It Possible. What to expect after you apply: Apply now and help us build the future of education in Michigan! A member of our Human Resources team will review applications materials throughout the posting. Yes, all submissions are reviewed by a real person! If you are selected to move forward in the process, we will reach out with details. If you are not moved forward, we will let you know that, as well. We will start this process after the posting closes in mid-July. ESSENTIAL FUNCTIONS & RESPONSIBILITIES * Engagement & Contract Management: Assists in the execution and tracking of client contracts, digital agreements, and signatures. Partners with the Finance department to request and track invoicing. * Data & Contract Analysis: Collaborates across departments to collect, summarize, and report data from multiple organizational systems while assisting with the maintenance of professional service program contracts. * Project & Event Coordination: Provides project management and scheduling support to MVLRI team members. Coordinates, plans, and attends conferences, trade shows, webinars, and promotional events. * Programming Support: Maintain the events calendar for internal and external MVLRI programming and resource needs. * Relationship Management: Cultivates and maintains positive relationships with K-12 schools, districts, intermediate school districts (ISDs), and external vendors (agencies, printers, photographers). * Workflow Optimization & AI Integration: Leverages AI tools appropriately to enhance efficiency and creativity in daily workflows, exercising professional judgment to ensure accuracy, ethics, and data privacy. * Other duties as assigned. REQUIRED EDUCATION, CERTIFICATIONS, & SKILLS (MINIMUM REQUIREMENTS) * Education: Bachelor’s degree or an equivalent combination of education and work experience. * Experience: 2+ years of experience in project management, outreach support, or inside sales coordination. Demonstrated experience working directly with K-12 schools, districts, or educational organizations. * Project Management: Proven ability to coordinate, organize, and support multiple system-wide projects or marketing initiatives simultaneously to meet deadlines. * Communication: Outstanding written, oral, and cross-cultural communication skills. Ability to translate complex or technical information into clear, stakeholder-friendly language. * Technical Proficiency: Working knowledge of Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and CRM/agreement management software. * AI Competency: Familiarity with artificial intelligence (AI) tools and applications to support productivity and improve workflow processes. * Logistics: Ability to work a hybrid schedule from the Lansing, MI office at least 2 days per week, with willingness to travel to schools, districts, and conferences within Michigan. DESIRED QUALIFICATIONS * Training or certification related to project management (PMP, CAPM, etc.). * Experience working cross-functionally to ensure high-quality outcomes. * Familiarity with K-12 education procurement, pricing structures, and public relations activities. WORK ENVIRONMENT AND/OR PHYSICAL DEMANDS * The role requires working a hybrid schedule from the Michigan Virtual office in Lansing, MI. * The role requires occassional travel to schools, districts, and other educational organizations within Michigan. * This role primarily involves working at a computer, participating in virtual and in-person meetings, and communicating with team members and external parties. * Employees may need to remain in a stationary position for extended periods and use standard office equipment. * Noise levels are generally low to moderate. Michigan Virtual is committed to creating an inclusive and accessible workplace. We will provide reasonable accommodation for qualified individuals with disabilities to perform the essential functions of the job. If you need reasonable accommodation or support to succeed in this role, please contact your manager or Human Resources to discuss your needs.

Responsibilities

The role manages client relations, logistics, and agreement workflows for K-12 school and district contracts. It also provides project management and scheduling support for professional service engagements and promotional events.