Professional Services Director at Mobysoft
Manchester M1, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

16 Aug, 25

Salary

0.0

Posted On

16 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Migration, Project Delivery, Housing Associations, Presentation Skills, Digital Transformation, Technology, Customer Base

Industry

Information Technology/IT

Description

WHO WE ARE:

Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve their income-collection processes for the good of all involved. Mobysoft delivers two market-leading products, which help keep tenants housed in a home they can enjoy and simultaneously improves rent collection for the long term good of the organisation.
Our vision is working towards a world in which intelligent technology significantly improves the quality of life for people who live in social housing and our mission is delivering accurate actionable data insights that help social housing providers to deliver a more consistent and equitable service

KEY ACCOUNTABILITIES, ACTIVITIES AND DECISION AREAS

Managing a complex portfolio of implementations, migrations, and business transformation. These programmes of work are strategically critical to the business and require management across multiple internal and external functions and stakeholders.
Operational leadership for professional services including project delivery, technical implementation, product optimisation and customer service.

SKILLS AND QUALIFICATIONS REQUIRED – SKILLS, EXPERTISE AND QUALIFICATIONS

  • Experienced in IT project delivery, governance and data migration.
  • Career experience in technology, data, and digital transformation.
  • Proven experience in working for a fast-paced product-led tech business, adept in agile delivery strategies, planning and quality methodologies.
  • Confidently manage stakeholder expectations, as well as negotiate with 3rd party suppliers and all associated communication.
  • Experience of implementing a programme delivery framework including structure, procedures, and best practice
  • Excellent communication and presentation skills with the ability to interact with all levels of the organization and external stakeholders
    Demonstrated ability to work in a fast-paced, rapidly changing environment and manage multiple priorities and projects simultaneously
    Previous experience of a PE backed SaaS environment (Desirable)
    Previous experience of Housing Associations or Public Sector customer base (Desirable)
Responsibilities

A member of the Operational Management Team (OMT) with operational responsibility for the ongoing development, delivery and commercialisation of quality delivery and valued support services to clients.
The role encompasses leadership, collaboration and coaching, commerciality, financial management within delegated responsibilities, and a passion for delivering value to clients.

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