EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Fast-paced environment
• Large caseload
• Large workload
• Tight deadlines

EXPERIENCE

• 2 years to less than 3 years

• Advise project teams
• Analyzes the administrative issues in order to provide help to the employee
• Coordinate projects and programs
• Direct the operations of an organization or department that provides services
• Evaluate the operations of establishments that provide services to business
• Plan and organize the operations of establishments that provide services to business
• Provide expertise in response to clients needs
• Sort the technical problems in order to help the employee with established procedures
• Hire, train, direct and motivate staff
• Plan and control budget and expenditures
• Plan and direct research
• Direct and advise staff in the development and implementation of service quality assessment strategies
• Plan, administer and control budgets for client projects, contracts, equipment and supplies
• Plan, develop and organize the policies and procedures of establishments
• Provide customer service
• Monitor and evaluate