GREETINGS!

StepUP IT Services, LLC, is a Managed Service Provider (MSP) based in Eugene, OR that is committed to excellence in service that supports the success of our clients, and in return the success of StepUP IT and its employees.?
We do this by hiring those who share our core values and exercise Integrity, Teamwork, Dedication, Innovation and Fun.? We call it the IT DIF.
Department: Operations - Onsite
Reports To: Chief Operations Officer
Work Hours: 40-42.5 hours per week (Monday - Friday, 7:45 AM - 5:00 PM), occasional weekends, after-hours, and on-call rotation

POSITION SUMMARY

As a Professional Services Systems Engineer, you will take on senior-level technical projects, overseeing the architecture, implementation, and optimization of complex IT infrastructure and cloud solutions. You will serve as a trusted advisor, solving high-level technical challenges, ensuring operational excellence, and leading enterprise-scale IT projects from initiation to completion.
This highly technical and strategic role requires expertise in modern IT infrastructure, cloud solutions, networking, automation, and security, along with strong problem-solving and client-facing skills. You will be expected to drive innovation, mentor junior engineers, and collaborate with clients and internal teams to build high-performance, scalable, and secure IT environments.

REQUIRED QUALIFICATIONS

• Minimum 10 years of experience in IT infrastructure engineering, MSP, IT project delivery, or enterprise IT operations.
• Expert-level hands-on experience with:
• Windows Server & Client OS
• PowerShell/Scripting for automation
• Microsoft Azure & cloud architecture
• Microsoft 365 (Exchange, Teams, SharePoint, security policies)
• Active Directory Management & hybrid identity solutions
• Enterprise-grade firewalls, switching, and routing
• SAN/storage solutions & high-availability systems
• Server hardware, virtualization (Hyper-V, VMware, Proxmox)
• Backup technologies & disaster recovery strategies
• Certificate Services & encryption
• Strong analytical, troubleshooting, and communication skills to bridge technical and business discussions.
• Proven ability to lead projects, mentor junior engineers, and collaborate across a team.

PREFERRED QUALIFICATIONS

• Industry certifications such as:
• Microsoft Certified: Azure Solutions Architect Expert
• CompTIA Security+
• ITIL Foundation or equivalent ITSM experience
• Experience in large-scale enterprise cloud migrations and hybrid Microsoft systems architecture.
• Hands-on experience with SIEM, threat hunting, and cybersecurity incident response.
• Advance scripting and automation techniques.