QUALIFICATIONS

• Minimum of three years of experience in a program support role, preferably as the administrative support for a program manager; experience with grant programs is a plus
• Demonstrated ability using computers and database applications, including Microsoft Office; having a background in using a cloud-based customer relationship management platform database helpful
• Driving and occasional travel will be required; must have valid drivers license and access to reliable transportation
• Top-notch communication and organizational skills, both verbal and written, with meticulous attention to detail
• Ability to work in a close, cross-functional team environment, along with the ability to work independently for periods
• Willingness to learn and ability to quickly apply new learning
• Excellent customer service skills with various audiences
• Flexibility; must be willing and capable of adapting to changing priorities and deadlines
• Evidence of dependability, trustworthiness, and professional work habits
• Ability to take the initiative and complete project assignments independently or as a team
• Must be able to multitask during peak periods and work with deadlines
• Experience working for a nonprofit or foundation helpful

• Provide administrative assistance to the assigned Program Manager and/or Program Director
• Take minutes at staff and partnership meetings
• Manage the Program Manager’s calendar
• Coordinate and maintain grant cycle calendars and site visit schedules
• Assist with tracking and managing grant-related documents and systems
• Respond to emails and answer calls
• Act as a liaison between the Program Manager and program staff, and between the Program Manager and community partners, as needed and requested
• Maintain office calendars and send out reminders of impending events
• Manage online resources
• Assist with communications with staff and community partners
• Relay internal emails to staff
• Assist in the planning and implementation of significant events
• Reserve equipment and conference rooms for presentations and in-office meetings
• Manage and order office supplies
• Run program-related errands, as needed, for the Program Manager
• Make reservations for various off-site business meetings
• Assist with fundraising activities
• Prepare documentation for grants
• Assist with the preparation of reports
• Proofread and make copies of documents
• Assist in managing the budget for special and routine events
• Assist with the documentation and processing of expenditures, invoices, and financial reports, as needed and directed by the Program Manager and Persevere financial staff
• Complete corporate training on a timely basis.
• Assist with the creation of and follow critical Standard Operating Procedures and Workflows
• Participate in cross training staff as requested
• Other duties as assigned