ORGANIZATION DESCRIPTION

The Programs Administrative Specialist provides high-level administrative and project support to
ensure the efficient and effective operation of the Programs department. This role plays a critical
part in supporting the Vice President of Programs and other program leaders through executive
support, project management, meeting coordination, and internal communication.
Additionally, the role contributes to the success of BBBS programming by supporting
operational and logistical functions across site-based programming and other agency initiatives.
This includes scheduling, vendor coordination, data entry, and cross-coverage for other
administrative team members.
The ideal candidate is detail-oriented, highly organized, tech-savvy, and able to juggle multiple
priorities while maintaining a high level of professionalism and customer service. This role works
collaboratively across the Programs department and supports key agency initiatives that
advance BBBS’ mission and strategic goals.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required
• At least three years of experience in related positions including work with databases, ability to keyboard, operate a computer and proficiency in Microsoft Office applications
• Experience in Salesforce highly preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated ability to efficiently manage time and streamline work processes and workflow through strategic analysis, enhancing overall productivity and efficiency.
• Exemplary attention to detail, organizational prowess, and a track record of consistently delivering completed tasks with precision and thoroughness.
• Proven ability to provide exceptional customer service, ensuring the highest level of satisfaction and cultivating positive stakeholder relationships.
• A strong aptitude for organizational management and the ability to tackle complex problems with effective, innovative solutions, fostering smooth operations and mitigating challenges.
• Exceptional time management skills complemented by attentive listening abilities, demonstrating unwavering dependability and stellar attendance.
• Demonstrates a self-directed work approach with an unwavering commitment to professionalism, discretion, and a positive demeanor, exhibiting tact and adherence to instructions even with minimal supervision.
• Exceptional interpersonal skills tailored for managing sensitive and confidential situations with finesse and professionalism, ensuring utmost discretion and trust.
• Proficiency in delivering clear, effective written and verbal communication, consistently ensuring that messages are conveyed with clarity and impact.
• Skillfully communicates the mission and values of Big Brothers Big Sisters to stakeholders, embodying the organization’s vision and fostering engagement and support.
• Demonstrates a keen ability to thrive in diverse work environments, readily adapting to change and effectively navigating evolving circumstances with resilience and flexibility.
• Valid driver’s license and motor vehicle and must pass background check and fingerprint check.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. This role routinely uses standard office
equipment such as computers, phones, copy machines and filing cabinets. This role must be
able to remain in a stationary position 50% of the time.

OUR HIRING PROCESS

Our People & Culture team is committed to a person-first centered approach
to our hiring process. We believe in a respectful experience for all parties
involved and are committed to taking a JEDI approach. Candidates can
apply online via this link: BBBS Careers. Include a cover letter and resume. For all
positions, our hiring process includes a Zoom screen and in-person panel interviews, reference
and background checks for final candidates. All staff are required to be fingerprinted through the
Bureau of Criminal Apprehension (BCA) within the first week of employment.
Persons of color, women, members of the LGBTQ community, veterans, and individuals with
disabilities are strongly encouraged to apply. If you require reasonable accommodation in
completing this application, interviewing, or otherwise participating in the employee selection
process, please direct your inquiries to the Human Resources team at
careers@bigstwincities.org. At this time, we are unable to provide company sponsored visas
and are only considering candidates who are eligible to work in the United States.
The above statements are not intended to encompass all functions and qualifications of the
position. Rather, they are intended to provide a general framework of the requirements of the
position. Employees may be required to perform other functions not specifically addressed in
this job description.
P.S. Please take the necessary steps to allow and list the BBBSTC (@bigstwincities.org) and Paylocity
(@paylocity.com) domains so that you receive all emails related to your application process. Also, please
make sure to check your spam folder as emails from BBBSTC and/or Paylocity can be marked as spam

Please refer the Job description for details