Program Administrator

at  MAX Solutions

Glen Iris, Victoria, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate14 Aug, 2024Not Specified16 May, 2024N/AGood communication skillsNoNo
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Description:

ABOUT US

Injurynet (part of MAX Solutions) partners with organisations to deliver a range of innovative workplace medical services such as medical assessments, early intervention programs and medical advisory services.
We are seeking an enthusiastic, proactive Customer Service Officer to join our service delivery team. In this role you will be working in a fast paced, professional environment, with a strong focus on quality and customer service.
This role is based in our head office in Glen Iris, Victoria. Free local parking and public transport is close by.

Responsibilities:

  • Work in a supportive and productive team in a unique customer service role
  • Coordinating appointments with our national network of medical and allied healthcare providers
  • Managing a portfolio of cases including monitoring outcomes
  • Managing enquiries and resolving issues from employees, clients and healthcare practices about any administrative issues
  • Contact Centre Experience preferred but not essential


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Pharma / Biotech / Healthcare / Medical / R&D

Customer Service

Graduate

Proficient

1

Glen Iris VIC, Australia