JOB SUMMARY

The Position will require supporting the activities of OCISO and performs duties related to program administration and reception of clients. The Position will also handle a variety of administrative tasks, including but not limited to managing the front desk and ensuring smooth operations in a busy office environment.

EDUCATION, QUALIFICATIONS AND SKILLS:

• Bachelor’s degree or equivalent combination of post-secondary education and work experience;
• 2-3 years of related experience with office management systems, administrative, clerical procedure, business and customer services;
• Experience with dealing with newcomers to Canada;
• Good communication skills and ability to take initiative;
• Proven ability to work effectively in a multi-disciplinary and multicultural team environment;
• Proficiency with current computer applications, database such as OCMS, iCare;
• Fluency in English and French (Mandatory – languages will be assessed); and
• Ability to communicate in additional languages is an asset.

• Manage the reception area by greeting and directing visitors, including clients, vendors, job candidates, and volunteers;
• Handle intercom and incoming calls, voicemail, and general inquiries by staying informed about OCISO programs, services, policies, and community resources;
• Sort incoming correspondence, including mail and faxes, ensuring proper distribution;
• Ensure that the front reception area and facilities are tidy, presentable, and well-stocked;
• Perform program clerical duties, including internal data management and report preparation;
• Assist with volunteer recruitment, providing orientation, training, and supervision;
• Become familiar with and comply with all OCISO’s policies and procedures; and
• Any other duties assigned to you as may reasonably be required in line with the Position’s main responsibilities.