About the Division
The Quality Assessment and Regulation Division (QARD) carries out the regulatory functions of the Victorian Regulatory Authority. QARD’s regulatory oversight of more than 5,000 early childhood education and care services operating across the Victoria is undertaken through licensing, assessment and rating of quality, compliance monitoring, investigation and enforcement functions.
Regulatory Strategy, Services and Compliance (RSSC) Branch
The RSSC Branch undertakes QARD’s licensing function and provides expert regulatory advice, strategic direction, and leadership on a broad range of regulatory issues and complex compliance and enforcement matters. The RSSC Branch also provides business intelligence, data and risk analytics for the Division. It manages QARD’s information management systems and technologies and maintains corporate governance and finance processes.

The RSSC Branch comprises of four business units:

• Service Administration and Support Unit - licenses and approves early childhood education and care service providers and services including assessments of fitness and priority and administers existing service licences. Also provides a first point of contact for regulatory enquiries.
• Monitoring and Compliance Unit - leads and provides advice on complex compliance and statutory enforcement matters, strategic compliance, supports the development operational policy, engages with co-regulators and promotes implementation of best regulatory practice.
• Joint Monitoring Compliance Monitoring Program - is a collaborative program between QARD, other state and territory regulatory authorities and the Commonwealth Government to target joint compliance projects against serious non-compliance and fraud risks.
• Business Systems and Review Unit - develops and maintains QARD’s information management systems and technologies, user support, undertakes systems improvements, reporting, data analytics, business planning, budget planning, enterprise risk management and governance and assurance oversight.