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Program Analyst - EIT at WNS Global Services

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Complexity, Analytical Skills, Decision Making, Rules Based Processing, Judgement, Standard Processes, Deadline Adherence, Document Interpretation, Transaction Processing, Computer Applications, Scenario Based Emails

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Skill Requirement Medium level process complexity processing or analytical skills in more complex environments Low level of discretion and decision making within a decision framework Mostly rules based processing but with some judgement applied Able to follow standard processes but understand variations from process i.e BS Recs Ability to meet tight deadlinesRoles and Responsibilities Reading and interpreting of incoming documents/emails.  Analyse the request and identifying the correct procedure to be followed Accurately process the transaction within the required TAT & Quality Process work using a variety of different computer applications, depending on the request, to the required standard Expected to write scenario based emails/letters to customers in response to the queries/requests received from Customers Qualifications Graduate

Responsibilities

Responsibilities include reading and interpreting incoming documents and emails to analyze requests and identify the correct procedures to follow. The role requires accurately processing transactions within required turnaround times and quality standards using various computer applications.