About the Role

We are seeking an experienced and highly organised Course & Program Coordinator – Training to join our Member Services team.

This is a diverse and hands-on role responsible for coordinating the administration, delivery and continuous improvement of a broad range of training programs, including accredited and non-accredited courses, government-funded initiatives, corporate learning solutions and digital learning programs.

Working closely with facilitators, clients, government stakeholders and internal teams, you will play a key role in ensuring our training programs are delivered efficiently, achieve strong participant outcomes and continue to meet the evolving needs of business and industry.

In this role, you will:

• Coordinate the scheduling and delivery of training courses, programs and funded initiatives
• Support program administration, reporting, participant engagement and stakeholder communications
• Prepare government reports, performance updates and program documentation
• Manage training resources, learning materials and content governance processes
• Work with subject matter experts and facilitators to review, develop and improve learning content
• Support facilitator onboarding, contractor management and quality assurance activities
• Build and maintain strong relationships with members, clients, industry partners and government stakeholders
• Monitor participant feedback, training outcomes and continuous improvement opportunities
• Support key accounts, partnerships, training contracts and funded program delivery
• Contribute to operational excellence, process improvement and innovative learning solutions
• Provide leadership and guidance to training administration and support functions, as required

About You

To be successful in this role, you will have:

• Demonstrated experience coordinating training programs, learning projects, RTO activities or government-funded initiatives
• Strong stakeholder engagement skills and the ability to build trusted relationships across industry, government and business sectors
• Experience preparing reports, submissions and program performance documentation
• Knowledge of adult learning principles and training delivery environments
• Experience managing learning resources, content reviews, quality assurance and continuous improvement activities
• Excellent organisational skills with the ability to manage competing priorities and deadlines
• Strong written and verbal communication skills
• Commercial awareness and a customer-focused mindset
• Experience using CRM systems, Learning Management Systems and student administration platforms
• A collaborative approach and passion for delivering exceptional customer experiences
• How to apply

About the Role

We are seeking an experienced and highly organised Course & Program Coordinator – Training to join our Member Services team.

This is a diverse and hands-on role responsible for coordinating the administration, delivery and continuous improvement of a broad range of training programs, including accredited and non-accredited courses, government-funded initiatives, corporate learning solutions and digital learning programs.

Working closely with facilitators, clients, government stakeholders and internal teams, you will play a key role in ensuring our training programs are delivered efficiently, achieve strong participant outcomes and continue to meet the evolving needs of business and industry.

In this role, you will:

• Coordinate the scheduling and delivery of training courses, programs and funded initiatives
• Support program administration, reporting, participant engagement and stakeholder communications
• Prepare government reports, performance updates and program documentation
• Manage training resources, learning materials and content governance processes
• Work with subject matter experts and facilitators to review, develop and improve learning content
• Support facilitator onboarding, contractor management and quality assurance activities
• Build and maintain strong relationships with members, clients, industry partners and government stakeholders
• Monitor participant feedback, training outcomes and continuous improvement opportunities
• Support key accounts, partnerships, training contracts and funded program delivery
• Contribute to operational excellence, process improvement and innovative learning solutions
• Provide leadership and guidance to training administration and support functions, as required

About You

To be successful in this role, you will have:

• Demonstrated experience coordinating training programs, learning projects, RTO activities or government-funded initiatives
• Strong stakeholder engagement skills and the ability to build trusted relationships across industry, government and business sectors
• Experience preparing reports, submissions and program performance documentation
• Knowledge of adult learning principles and training delivery environments
• Experience managing learning resources, content reviews, quality assurance and continuous improvement activities
• Excellent organisational skills with the ability to manage competing priorities and deadlines
• Strong written and verbal communication skills
• Commercial awareness and a customer-focused mindset
• Experience using CRM systems, Learning Management Systems and student administration platforms
• A collaborative approach and passion for delivering exceptional customer experiences
• How to apply