Program Assistant - AOP at Columbia River Mental Health Services

Vancouver, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

23.81

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Clerical Skills, Computer Skills, Communication Skills, Customer Service, Multi-tasking, Problem Solving, Time Management, Interpersonal Skills

Industry

Mental Health Care

Description

Lives Change Here! We are GROWING…Columbia River Mental Health Services provides comprehensive behavioral health and recovery services that transform the lives of children, adults and families in the communities of SW Washington. We are the largest and oldest not-for-profit provider of mental/chemical dependency treatment in southwest Washington with 200 employees and a history dating back to 1942. Our Mission: Providing behavioral health and recovery services that transform the lives of children, adults, and families in the communities of SW Washington. Why Work Here? CRMHS offers amazing benefits aside from health and wellness (medical/dental/vision etc.) Work life balance benefits: 11 total paid holidays per year, including 3 paid floating holidays available upon hire, 24 days of PTO days in the first year and only increases from there! Career development: $325 annual allowance for career development and education with an additional 40 hours of paid time off for career development/education! And so many More! Starting Pay Range - $21.64 - $23.81 /hr Summary: To provide administrative assistance to Program Manager and staff and clients. Communication center point. Responsible for data entry to proprietary data systems and department databases. Assist Program Supervisors to track team productivity. Essential Job Responsibilities: * Enter deadline – sensitive data into the computer information system in a timely manner for program needs. Perform all related self-check, error-correction, and date information functions according to timelines. * Assist with correspondence, faxing, copying. * Sort, collect, distribute and post mail. * Answer incoming program calls, take and distribute messages. * Provide report support for staff to track and complete required paperwork. * Maintain necessary computer and hard copy files. * Cross train to alternate duties as necessary to cover inter-departmental and program needs. * Communicate any site maintenance needs to the Facilities Coordinator. * Maintain Office Supplies and agency forms. * Maintain Tracking and Reports * Maintain Petty Cash Account * Maintain agency and create department forms * Cover Front Desk, answer phones, collect co-pays and insurance cards. Greet clients and Visitors and notify appropriate staff upon their arrival. * Schedule appointments for Providers and Clinicians when applicable. * Assist HIM Department with Data Entry and uploading as needed * Communicate needs and maintain department bus passes for consumers * Record meeting minutes-upload and distribute. * Perform monthly program audits. * Adjust and update staff schedule member templates hours and exceptions include lunches, breaks, paperwork and meeting times. * Work closely with Program Managers to ensure program is supported Non-essential Job Functions: * Attend staffing and planning meetings as scheduled. * Maintain communication and cooperative working relationships within the agency. * Other duties as assigned by Supervisor. Education, Licensing and Experience: * Within 2-4 years of experience in an office type setting. * Excellent organizational, clerical, computer, communication, and customer service skills. * Able to multi-task. Competencies, Knowledge, Skills and Abilities: * Good communication and interpersonal skills, basic knowledge of chronic mental illness, customer service, maintaining and building therapeutic relationships. * Assessment skills, multi-tasking, making decisions, problem solving, intermediate computer literate, and good time management skills. * Flexible and open to change.

Responsibilities

Provide administrative assistance to the Program Manager and staff, acting as a communication center point. Responsible for data entry, tracking team productivity, and maintaining necessary files and reports.