QUALIFICATIONS:

• 1-2 years experience related to administration, data entry, and customer service
• Finance and bookkeeping experience an asset
• Specific experience with Developmental Services Sector funding types is preferred (SSAH, Respite, Enhanced Respite/Medically Fragile, Technologically Dependent (MFTD))
• Strong working knowledge of computer applications (i.e. Microsoft Office, Adobe and/ PDF building software, Excel, email and database services, video calling, etc.) For example:
• Receive, track, file and convert incoming documents into a standardized file format
• Identify missing information in required documents and follow up with appropriate parties as needed
• Excellent organizational and time management skills (i.e. navigating deadlines and being able to multi-task based on time sensitivity and needs of the Child Team)
• Proven ability to show strong oral and written communication skills
• Demonstrated experience handling confidential/sensitive information
• Ability to meet deadlines while maintaining exceptional attention to detail for following processes, file tracking, purchase management, expense reconciliation, etc.

RESPONSIBILITIES AND FUNCTIONS:

Reporting to the Program Manager the Program Assistant will:

Display Evolving level competency which is defined as “intentional growth of oneself and valuing other’s perspectives. They exhibit the competency consistently in more than one context and promote positive opportunities for change beyond themselves.” Competencies required in this role:

• Building relationships
• Creative Problem Solving
• Championing Change and Innovation
• Resilience
• Valuing Equity, Diversity, Inclusion, and Belongin