Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.
Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

QUALIFICATIONS:

• Diploma in Social Work or Social Services, health sciences, activation, or equivalent
• Experience in a community/social services work setting preferred
• Knowledge of the social welfare system, social service provision for seniors in the community
• Recent certification in C.P.R.
• Ontario driving license and access to an automobile an asset
• Fluency in English and ability to converse in Chinese
• Must be able to work across different Yee Hong sites as needed

• Under the overall direction of the Program Manager/Program Coordinator, participates in the planning of appropriate activities for clients of the program
• Implements and ensures smooth operation of the activities in a safe, hygienic and supportive environment
• Provides timely and appropriate crisis intervention or behaviour management and ensures that the clients’ physical, social and emotional needs are appropriately met
• Provides timely and appropriate support/information and referral/placement/outreach to clients/volunteers (as appropriate) to ensure that the clients/volunteers’ social/ recreational/development needs are appropriately met
• Works closely with client and caregiver in ensuring appropriate design of care plan/program plan and ongoing monitoring of plan
• Ensures appropriate assessment, placement, matching and support for volunteers
• Provides effective guidance, training and support to the volunteers in the program
• Maintains up to date and accurate files, records and statistics on the program
• Maintains accurate record of fees and expenditures
• Complies with risk management policy for health and safety and infection control
• Keeps up-to-date with developments and best practices in the field
• Other duties as assigned