JOB ANNOUNCEMENT – ADRC/SENIOR CONNECTION PROGRAM COORDINATOR

The Central Coast Commission for Senior Citizens is recruiting for the position of Program Coordinator for the Aging & Disability Resource Center (ADRC) and Senior Connection Program.

ABOUT THE CENTRAL COAST AGING & DISABILITY RESOURCE CENTER (CCADRC)

CCADRC serves as a single-entry point for individuals seeking long-term care supports. It provides options counseling to help individuals understand, identify, and access services that meet their needs. ADRCs operate under a “No Wrong Door” model, enabling people of all ages, incomes, and disabilities to connect with any ADRC partner organization to access a wide array of Long-Term Services and Supports (LTSS). ADRCs also support caregivers and honor the diversity of families and cultures in their communities.

KNOWLEDGE OF:

· Programs and services for seniors and individuals with disabilities
· Social work intervention strategies
· Interviewing techniques
· Computer-based data management systems

SKILLS IN:

· Analyzing complex situations
· Staff and volunteer supervision, recruitment, and training
· Program management and report preparation
· Digital tools including MS Word, Excel, Access, and website content management

QUALIFICATIONS

Education:
· Bachelor’s degree in Communication, Business Management, Business
Administration, or a related field
· OR ten (10) years of equivalent experience
Additional Requirements:
· Must pass a criminal background check and fingerprinting via Live Scan
· Bilingual proficiency strongly preferred (Spanish/English)

PHYSICAL REQUIREMENTS

· Prolonged periods of sitting and computer use
· Frequent client interviews and public speaking
· Travel throughout Santa Barbara and San Luis Obispo Counties required

· Oversee implementation and daily operations of the Senior Connection and ADRC programs.
· Recruit, orient, supervise, and train staff and volunteers.
· Develop program guidelines to ensure compliance with ADRC contract requirements from the California Department of Aging.
· Ensure ethical practices in all programs and services.
· Design and implement techniques for evaluating consumer satisfaction and program effectiveness.
· Create outreach and educational materials, including social media content, to support program goals.
· Provide Information & Referral (I&R) navigation services to consumers via phone and email.
· Maintain accurate consumer records, financial documentation, and program files.
· Manage and update the community resource database for internal and external use.
· Participate in program development, implementation, and special projects.
· Ensure successful completion of ADRC contract deliverables.
· Prepare grant proposals and funding applications; maintain program records and reporting systems (MIS).
· Represent CCADRC at meetings, conferences, seminars, and on boards, panels, and committees.
Knowledge, Skills, and Abilities