Catholic Social Services is currently seeking a full-time, contract 40 hours per week, Program Coordinator in Edmonton to join our dynamic and talented team. Would you like to be a part of making a meaningful difference in the lives of some of Edmonton’s most vulnerable individuals? Catholic Social Services is looking for someone who is confident, motivated, non-judgmental, and can provide excellent person-centered care, while supporting vulnerable people in your community.
This position has a weekly schedule of Monday to Friday 7:00 to 15:30.

JOB SUMMARY:

The Program Coordinator supervises Home Support Providers throughout Edmonton and area who have at least one person with a developmental disability living in their home. The Program Coordinator ensures that both the Home Support Provider and the person served receives the supports that they require. This role involves driving out to do visits each month and completing all of the corresponding paperwork.

OTHER QUALIFICATIONS AND EXPERIENCE INCLUDE:

• Ability to think critically and be ethically conscious of the CSS mandate and values
• Ability to maintain a calm demeanor in stressful situations
• Ability to be outgoing, and quickly build meaningful relationships
• Ability to be flexible and adaptable
• Possess excellent de-escalation skills
• Ability to work with an enthusiastic, and driven mindset
• Possess excellent planning and organization skills.
• Possess a good knowledge of community resources
• Competent with Microsoft Office and other Agency computer applications
• Demonstrated ability to act with professionalism, confidentiality, and diplomacy
• Proven case documentation and effective information reporting practices
• A reliable Vehicle, Valid Driver’s License, Vehicle Registration and Third Party Liability Insurance (amount of two million)
• Police Information Check including vulnerable sector search, and Intervention Record Check current within six (6) months
• Summary of driving record with no more than six (6) demerit points current within one (1) year.
  Police Information Check including vulnerable sector search, Intervention Record Check and/ or summary of driving record are conditions of employment and the financial responsibility of the candidate.

• Complete home studies of prospective providers and conduct reference checks for potential providers and ensure that Security Checks are completed, and new ones are submitted as per contract obligations
• Ensure that all the supporting documentation for the Home Support Providers is kept current (e.g. Performance Appraisals, Insurance Documentation, etc.)
• Connect with external stakeholders such as families, Public Guardian Representatives, Public Trustee Representatives, Case workers at PDD, and medical professionals, to ensure they have the information they need about the person served

Complete matching of Providers and people served, provide orientation and facilitate moves of the people living in these homes

• Be available on-call in case of emergency with the person served or the Home Support Provider
• Attend staff meetings
• Meet with Program Manager regularly as scheduled
• Effectively communicate to the Program Manager any concerns regarding unplanned changes and developments in the program
• Ensure the files for the people served and for the Home Support Providers and Respite Providers are kept up to date
• Complete contact notes after every visit, phone conversation, or other meeting that is directly relevant to the person served
• Organise respite placements for people in the Home Support Program as needed
• Submit Respite Request Forms to Program Manager for approval and payment
• Complete all mandatory Agency Training