Program Coordinator at iCook After School

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

50.0

Posted On

15 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program management, Operations management, Staff supervision, Scheduling, Quality assurance, Customer service, Relationship management, Curriculum development, Invoicing, Billing, Data management, Time management, Multitasking, Communication, Problem solving, Administrative support

Industry

Education Management

Description

Description At iCook After School, we believe every child deserves experiences that spark curiosity and build lasting confidence. Through hands-on cooking, STEAM, and financial literacy programs, we're giving K–8 students across IL, CA, VA, MD, CT, NY, DC, TX, and AZ the enrichment that nurtures healthy habits, ignites a love of science, and gives them a foundation that lasts. Job Summary iCook After School is seeking a highly organized, independent, and motivated Program Coordinator to join our small Chicago-based team. The Program Coordinator role will oversee the successful delivery of our after-school education programs across an assigned region. This role is responsible for managing day-to-day program operations, including scheduling, quality assurance, and the remote supervision of a team of educators delivering after-school classes. The Program Coordinator will work closely with school and district partners to ensure programs run smoothly, align with partner expectations and meets company standards, and drive continuous improvement through feedback, evaluation, and relationship management. In addition to program oversight, the Program Coordinator contributes to curriculum development, technical support, and supports supply logistics. This is a great opportunity for someone who is passionate about education and thrives in a fast-paced, mission-driven environment. We’re looking for a self-motivated, adaptable individual who enjoys working independently and can effectively manage competing priorities. The position is based in Chicago, IL, with a schedule of four days per week in the office and one remote workday. Key Responsibilities Program Management (80%) Conduct outreach and confirm class scheduling with school and district contacts, ensuring all administrative requirements are met, necessary paperwork is completed, and facilities are reserved where applicable Oversee end-to-end program operations across an assigned region, including staffing, scheduling, and coordination with school and district partners Manage quality delivery of 40–80 weekly classes and remotely supervise 30–50 educators, providing ongoing support and schedule oversight Maintain program compliance while gathering feedback from schools, districts, families, and instructors to drive continuous improvement Serve as primary point of contact for parents and school and district partners, resolving concerns, strengthening relationships, and identifying opportunities for growth Collaborate with HR to communicate hiring needs and conduct second-round interviews for staffing Invoicing & Billing (5-10%) Manage the full invoicing cycle - generating and submitting accurate invoices for classes performed, following up on outstanding payments, maintaining billing records by partner and program, and coordinating with internal teams to resolve discrepancies or communicate schedule-related changes Supply Logistics and Support (5-10%) Manage the full invoicing cycle - generating and submitting accurate invoices for classes performed, following up on outstanding payments, maintaining billing records by partner and program, and coordinating with internal teams to resolve discrepancies or communicate schedule-related changes Other Duties as Assigned Substitute for local Chicago-based classes as needed; provide hands-on training and direct supervision to local Chicago instructors as needed, ensuring program quality and consistency Maintain and update website content as needed Assist in preparing and distributing newsletters to families, school districts and community partners Assist with HR tasks such as first-round interviews as needed Support general administrative and operational tasks as assigned Contribute to the design and development of engaging, age-appropriate curriculum, including activities, lesson plans, and supporting materials Assist with seasonal supply tasks, including washing, organizing, and inventorying supply rooms Skills Strong organizational, time management, and multitasking skills, with the ability to work independently and proactively solve problems Adaptable and solution-oriented, consistently addressing challenges with initiative and sound judgment Deliver exceptional customer service through prompt, professional, and empathetic communication with clients Clear communication and effective collaboration with school and district partners, especially remotely Passion for education and commitment to safe, inclusive, enriching programs Qualifications Bachelor’s degree or equivalent experience At least 1–2 years of experience in program coordination, administration, operations, or a related role Experience with data management platforms (such as Airtable, Notion, Monday.com), Microsoft Office Suite, and HRIS and/or ATS systems Previous experience working in an after-school program or similar educational setting is preferred Working with iCook offers several exciting benefits: A supportive and dedicated team that shares a passion for learning, innovation, skill development, and achieving our mission. Opportunity for hands-on experience across multiple areas of a small business Paid time off, remote work Fridays, health insurance, 401(K) Salary starting at $50,000+ per year, based on experience iCook Inc is an equal opportunity employer.

Responsibilities

The Program Coordinator oversees the end-to-end operations of after-school education programs, including scheduling, staffing, and quality assurance across an assigned region. They also manage partner relationships, handle invoicing and billing, and contribute to curriculum development and supply logistics.