PROGRAM COORDINATOR at Ithaca College

Town of Ithaca, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

25.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Supervision, Outreach Strategy, Communication Strategy, Program Coordination, Event Assessment, Interdepartmental Collaboration, Inclusion, Diversity Awareness, Student Transition Support, Digital Content Development, Logistics Management, Budget Management, Staff Training, Website Development, Family Program Planning, Advising

Industry

Higher Education

Description

Job Summary: Support new first-year and transfer students in navigating their transition into and throughout their first year at Ithaca College by fostering inclusive holistic growth, community membership, school pride, and a sense of belonging. This position leads the outreach process and communication strategy for new students as they complete their New Student Checklist prior to attending New Student Orientation in August and January. The Program Coordinator supervises the Orientation student employees including recruitment, selection and training. This position serves as a liaison to other college departments in the creation of these critical support and transition programs for new students and their families/supporters. This position reports to the Associate Director of New Student & Transition Programs (NSTP), a department within the College’s Student Affairs and Campus Life division. Job Responsibilities: 1. Serve as the primary point of contact for the coordination and management of the New Student Checklist, and lead the outreach and communication strategy for incoming students via social media, SMS campaigns, email newsletters, and direct student outreach. 2. In collaboration with the Associate Director, support the development and coordination of Ithaca College's Fall and Spring Orientation programs for new first-year and transfer students to include: 1. (a) coordinating IC’s New Student Checklist, 2. (b) leading NSTP and interdepartmental project teams, 3. (c) collaborating with faculty and staff to provide high quality, intersectional programming and onboarding resources, and 4. (d) assessing the impact of departmental programs and initiatives and adjusting as needed based on findings. 3. Directly supervise and oversee the recruitment, selection, and training of a diverse orientation team, including approximately 60 undergraduate student leaders (Orientation Leaders & Orientation Mentors). 4. Conduct work through a lens of maximizing equity, inclusion, and belonging for all constituents by promoting a flexible, collaborative and inclusive environment, and engaging in educational opportunities to increase awareness and understanding of diversity and inclusion. 5. Maintain industry standard knowledge for new student orientation programs, including the transition needs of and best practices for supporting first-year and transfer student populations. 6. In collaboration with fellow NSTP staff and campus partners, develop developmentally appropriate programs and resources for new students, mindful of the needs of our various populations. 7. Assist with the development of the NSTP and orientation websites, digital and print promotional materials, forms and surveys, summer outreach, and other publications, working in partnership with the College’s marketing and communications teams where appropriate. 8. Lead the planning and implementation of Family Weekend programming and activities, in collaboration with campus partners. 9. Represent NSTP at Admissions and other institutional events and serve as a member of campus-wide and division-wide committees or work groups (such as the Orientation Planning Committee, Mainstay Working Group, etc.) and serve as back-up chair to the Associate Director as needed. 10. Serve as the advisor for the Tau Sigma National Honor Society, an academic honor society for transfer students. 11. Other duties as assigned. Qualifications: Candidates must possess a bachelor’s degree and have prior collegiate student leadership experience. Prior experience working in higher education or a master’s degree in college student personnel or a related degree are strongly preferred. The successful candidate will have a demonstrated ability to design, implement (including budget and logistics), and assess a variety of events (educational, social, large-scale), strong interpersonal and communication skills, and ability to work within and support a diverse and inclusive college community setting. Prior experience working in Orientation or supervising staff preferred. Work Calendar: This is an 11-month position with the designated 4-week time period not actively working scheduled to occur approximately one week following Family Weekend (varies by calendar year, but approximately mid-October to mid-November). With prior permission from supervisor, the 4-week time period may be taken in two separate 2-week time periods. Work Environment: Most of the work of the incumbent is carried out within a generally accessible indoor environment. The incumbent will be required to operate a personal computer and associated equipment such as a computer printer as well as other office equipment used in the day-to-day operations. During critical events such as New Student Orientation or Family Weekend, the incumbent will need to work evenings and weekends and may need to stand for extended periods of time. The incumbent will be required to attend workshops, conferences or other developmental meetings and seminars, campus events, and respond to emergency situations during and after normal business hours. Application Instructions: Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu. Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated. Visa sponsorship is not provided for this position. Hiring Range: $24.00 to $25.00 per hour, commensurate with qualifications and experience. We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including: • Healthcare including vision and dental • Generous Paid Time Off Policies • 403B Retirement Savings Plan with Matching Employer Contribution • EAP • Flexible Work Plans • Educational Benefits • Career-Enhancing Trainings • For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness [https://www.ithaca.edu/human-resources/employee-benefits-wellness] In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check. At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age. We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements. We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel. When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college. Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States. To learn more about Ithaca College, visit us at http://ithaca.edu

Responsibilities

This role supports new first-year and transfer students by leading outreach and communication strategies for pre-orientation tasks and coordinating Fall and Spring Orientation programs. The Coordinator also directly supervises and trains approximately 60 undergraduate student leaders for the orientation team.