ABOUT AZULLE

Azulle is a U.S.-based manufacturer of innovative mini-PC solutions, serving enterprise clients, digital signage integrators, and technology partners worldwide. Our mission is to empower our ecosystem with exceptional products, resources, and support to drive mutual growth.

POSITION SUMMARY

The Programs Coordinator works closely with the Director of Sales to support Azulle’s sales initiatives, product launches, and customer engagement. This role requires a blend of strong administrative skills, customer service, and account management focus to ensure clients receive timely support, accurate information, and smooth coordination.

QUALIFICATIONS

• 2–4 years of experience in customer service, account management, or administrative support (preferably in hardware, IT, or enterprise technology).
• Strong organizational skills and attention to detail with the ability to manage multiple priorities.
• Proficiency with CRM tools (Salesforce or HubSpot a plus), Microsoft Office, and content management systems.
• Excellent written and verbal communication skills with a focus on professionalism and responsiveness.
• Service-oriented mindset with proven success supporting customers and internal teams.
• Willingness to travel up to 20% for events or product launches.

• Customer & Account Support – Serve as a point of contact for accounts, providing timely responses, resources, and assistance with orders or product information.
• Administrative Coordination – Maintain organized records, process purchase orders, and track activities to ensure smooth operations.
• Content Maintenance – Update and manage product sheets, training materials, and resources for internal and external teams.
• New Product Onboarding – Assist with launch activities, ensuring customers and partners have the specifications, training, and documentation needed.
• Event & Trade Show Support – Coordinate logistics and represent Azulle at events to strengthen customer relationships and support sales efforts.
• Cross-Functional Collaboration – Work with Sales, Marketing, and Product teams to ensure alignment and accuracy across all customer-facing materials.
• Performance Tracking – Monitor and report on customer engagement, order activity, and support metrics.