Program Coordinator, Outreach (On-site)
at
GRID Alternatives
Washington, DC 20002, USA
-
Full Time
Start Date
Immediate
Expiry Date
04 Dec, 25
Salary
24.0
Posted On
04 Sep, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Other Industry
Description
Responsibilities
The coordinator will assist with other areas of the departments work such as QC, TPO projects, and other administrative work
Actively outreach and Interface directly with eligible clients from different backgrounds to provide them with program services in a timely and efficient manner
Communicate with clients and respond to inquiries through several communication channels
Track all client projects immediately and accurately in GRID Alternatives’ Salesforce.com CRM database
Work with colleagues to identify opportunities to streamline the process so we can serve more clients in a given amount of time
Fielding and responding to various program-related inquiries
Support the departments’ other areas of work
Quality Control (QC) of project documentation for completeness and accuracy per our various funding program rules, ensuring projects are ready for invoicing
Daily review and submission of multiple projects at different process stages, working with our TPO partner to move projects forward
Support the coordination of construction-related outreach, potentially involving site visits, installs or public information sessions about projects.
Assist in collecting feedback and data relevant to construction and outreach initiatives.
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