Program Coordinator at Progressive Directions Inc. (PDI)

Pulaski, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

DDA Compliance, Supervision, Organizational Skills, Documentation, Communication Skills, Confidentiality, Professionalism, Computer Skills, Medicaid Waiver Services, Residential Programs, Corrective Action Plans, Incident Reporting, Person-Centered Focus, Staff Coordination, Record Keeping, Therapy Coordination

Industry

Health and Human Services

Description

Description Program Coordinator Pulaski, TN (Giles County) Progressive Directions, Inc. Full-Time | Salary Exempt Progressive Directions, Inc. (PDI) is seeking a Program Coordinator to support services in Giles County, based out of our Pulaski, TN location. Position Summary The Program Coordinator ensures individuals supported through PDI’s Medicaid Waiver and Supported Living Programs receive services as outlined in their Individual Support Plans (ISP) and Cost Plans. This role provides direct oversight of residential sites and serves as the primary liaison with stakeholders to ensure DDA compliance and adherence to PDI policies, procedures, and standards. Sample of Key Responsibilities Ensure compliance with DDA regulations and PDI policies, procedures, and standards Provide direct oversight of Supported Living homes, including unannounced monthly visits Supervise and support Residential Managers and Direct Support Professionals Identify deficiencies, implement Corrective Action Plans, and track issues through resolution Recognize and report critical and reportable incidents per DDA requirements Attend residential staff meetings and maintain a person-centered focus Complete and submit required documentation and monthly reviews on time Participate in ISP and COS meetings Maintain accurate records including MARs, Health Passports, and compliance files Coordinate staffing and maintain communication with families, ISCs, and stakeholders Monitor individual funds, benefits, and spending documentation Requirements Qualifications Bachelor’s degree or equivalent experience working with DDA-supported individuals Minimum of 3 years supervisory experience preferred Experience with Medicaid Waiver services and residential programs preferred Experience with PHS systems preferred Therapy coordination or therapy-related experience preferred Strong organizational, documentation, and communication skills Ability to maintain confidentiality and professionalism Proficient computer skills Must pass drug test, required background checks, and all required training Physical & Work Requirements Ability to travel to residential sites Ability to occasionally lift up to 50 pounds Completion of DDA Core Training and required annual refreshers Why Work for PDI At Progressive Directions, Inc., we do the work the right way—person-centered, compliant, and consistent. We value structure, accountability, and people who take ownership of their role. This isn’t chaos management or box-checking; it’s meaningful work that makes a real difference in the lives of the individuals we support. If you care about quality services, ethical standards, and doing things correctly the first time, PDI is a place where your work actually matters.

Responsibilities

The Program Coordinator ensures compliance with DDA regulations and oversees Supported Living homes, providing direct oversight and support to staff. They also maintain communication with stakeholders and monitor individual funds and documentation.