Program Coordinator (Tech & Engagement) - Student Summer Role at Easter Seals BCYukon
Vancouver, BC V6H 4H5, Canada -
Full Time


Start Date

Immediate

Expiry Date

28 Sep, 25

Salary

20.0

Posted On

29 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sharepoint, Communication Skills, Teamwork, Excel, Salesforce, Change Management, Deliverables, Leadership

Industry

Information Technology/IT

Description

ABOUT EASTER SEALS

One in five (22%) Canadians aged 15 years and over has one or more disabilities. In British Columbia and the Yukon, approximately 750,000 adults and 26,000 children have a disability that limits their independence and quality of life.
Easter Seals BC & Yukon is one of British Columbia’s legacy charities operating for over six decades to provide programs and services to better the lives of children and adults with diverse abilities. Operated by the BC Lions Society for Children with Disabilities (Society), Easter Seals BC & Yukon has helped 1.1 million families in need through transportation services, Easter Seals Camps, educational classes, Easter Seals House, post-secondary bursaries at regional colleges and universities, community access services, and patient care programs.
Mission
Inspire communities across BC and the Yukon to support, and enable access for, individuals with disabilities.
Vision
Enable abilities in our communities.

Our Values

  • Excellence: We strive to be the best in all that we do.
  • Relevance: We commit to effectiveness, sustainability, and continuous improvement.
  • Integrity: We are trustworthy and accountable.
  • Inclusive: We treat everyone with respect, embrace diversity, and value the contributions of individuals and communities.
  • Collaboration: We foster teamwork and build collaborative relationships.
  • Access: We champion improved access for individuals with disabilities.

WHAT SKILLS WILL THE CANDIDATE DEVELOP DURING THIS PLACEMENT?

  • Client Service: The candidate will strengthen their ability to communicate efficiently and professionally with clients, including guests at Easter Seals House, donors, and community stakeholders. They will gain experience interacting on behalf of the organization and handling real-world inquiries and feedback.
  • Teamwork: Working across two departments—Easter Seals House and the Philanthropy & Engagement team—the candidate ill collaborate with multiple staff members. This experience will build skills in coordinating tasks, sharing resources, problem-solving, and supporting team success across diverse functions.
  • Communication: The candidate will enhance both written and verbal communication skills. This includes writing emails, calling donors, coordinating with software vendors, and preparing internal documentation or training materials. They will also develop professional communication habits suitable for nonprofit and service environments.
  • Digital Skills: Through exposure to tools such as Salesforce, Excel, SharePoint, and a hotel booking system, the participant will develop hands-on experience in managing data, organizing digital files, supporting system migrations, and working within cloud-based platforms.
  • Leadership: This role involves coordinating project timelines, managing tasks independently, and supporting change management. The candidate will demonstrate initiative, help lead staff training sessions, and take responsibility for deliverables, strengthening their ability to lead within a project-based context.
Responsibilities

Easter Seals BC/Yukon is seeking a university student to support two teams over the summer: the team at Easter Seals House and the Philanthropy & Engagement team. This role is ideal for a student in Computer Science, Information Systems, Philanthropy, or a related field with a blend of technical and communication skills.
This position will report to two managers and support two parallel project areas:

Easter Seals House – Hotel Booking System Implementation

  • Develop and maintain a detailed project plan and schedule for the successful deployment of the new hotel booking and property management system.
  • Collaborate with Easter Seals House staff to assess current workflows and ensure system configuration aligns with operational needs.
  • Serve as the liaison between the House and software vendor, ensuring timely delivery of integrations, customizations, and support.
  • Manage all phases of the project including vendor setup, data migration (e.g., guest profiles, past bookings), system testing, and go-live.
  • Coordinate staff training sessions for front desk, reservations, housekeeping, and back-office teams.
  • Ensure operational continuity during transition from the legacy system.
  • Monitor system performance post-launch and drive continuous improvement based on team feedback and business needs.
  • Facilitate effective internal communication and change management throughout the project lifecycle.

Philanthropy & Engagement Support

  • Assist with removing duplicate records in Salesforce (approximately 2,000 records).
  • Call
  • Reach out to potential businesses and community groups about summer camp rentals.
  • Update file name structure and help organize documents in SharePoint.
Loading...