Program Delivery Lead (People Manager) at PALO IT

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Delivery Leadership, Project Management, Stakeholder Management, Agile Methodologies, Team Performance, Coaching, Mentoring, AI Technologies, Process Optimization, Client Satisfaction, Collaboration, Effort Estimation, SOW Development, Risk Management, Continuous Improvement, Communication

Industry

IT Services and IT Consulting

Description

Who We Are Build. Scale. Sustain. PALO IT is a global AI-First technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products, and revolutionizing platform modernization. We are small enough to care locally, big enough to deliver globally: 5 continents, 10 countries, +500 experts from +50 nationalities across the Americas, Europe and APAC We are robust and resilient: 100% independent and 0 debt We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence We are positive, courageous, caring, doers and committed to excellence About Gen-e2TM While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Leveraging our 16 years expertise in digital transformation, our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents: We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design powered by GitHub Copilot. The quality consistently exceeds the output of our best traditional engineering teams. A product repository houses all product artefacts, giving AI full project context for higher-quality generation. A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability. With Gen-e2TM, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence. Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. Your Role Lead the successful delivery of multiple complex projects for various clients, fostering strong stakeholder relationships and promoting account growth Champion PALO IT's Gen-e2 AI-enhanced delivery approach to boost team productivity and efficiency while building high-performing teams Serve as a trusted advisor to clients, adeptly managing complex stakeholder environments and ensuring smooth alignment between technical delivery and business goals Contribute to business growth through pre-sales activities, providing delivery expertise, effort estimation, and SOW development Partner with cross-functional teams at all levels to establish delivery strategies, manage project risks, and maintain consistent agile practices Drive continuous improvement by analysing metrics, optimising processes, and cultivating long-term client partnerships Provide people management to consultants and delivery team members, supporting their career growth, performance development, and overall well-being Report directly to the country Managing Director on portfolio health, delivery performance, and strategic initiatives Who You Are An experienced delivery professional with a strong record of managing multiple projects and diverse client relationships A confident leader who fosters collaboration, boosts team performance, and empowers teams to experiment and innovate Experienced people manager, with a track record of coaching, mentoring, and supporting Delivery Leads in the team in their professional growth. Adept at handling complex stakeholder interactions, balancing various priorities, and ensuring high client satisfaction Skilled in agile methodologies with the ability to customise practices based on project size and team needs An independent professional who maintains clear communication while appropriately escalating issues Enthusiastic about using AI and new technologies to improve delivery processes and team efficiency Knowledgeable about Singapore regulations and client governance standards Qualifications & Experience Proven track record in delivery leadership roles within technology consultancy environments Demonstrated experience collaborating with software engineers, product designers, business analysts, and product managers Relevant delivery or agile certifications highly regarded Tertiary qualification or equivalent professional experience Location & Working Arrangements Singapore office location with hybrid working arrangement Flexible work options to support client engagement and team collaboration More About PALO IT We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to: Become a climate net-zero company Deliver projects with a positive impact Train 100% of our workforce on impact Achieve B Corp certification among all our offices across the globe Continuously measure & improve employee happiness Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. What We Offer Stimulating working environments Unique career path International mobility Internal R&D projects Knowledge sharing Personalised training Entrepreneurship & intrapreneurship For more on our team culture and benefits, check out our careers page. PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT. Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes. Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities

Lead the successful delivery of multiple complex projects while fostering strong stakeholder relationships and promoting account growth. Champion PALO IT's Gen-e2 AI-enhanced delivery approach to boost team productivity and efficiency.