Program Delivery Manager - Technology, Engineering, and Operations at The Cigna Group

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Program Delivery, Infrastructure Programs, Cloud Platforms, Networking, Storage, Virtualization, Security, DevOps, Delivery Methodologies, Stakeholder Engagement, Risk Management, Change Management, Team Management, Budget Management, Governance, Reporting

Industry

Hospitals and Health Care

Description

Location: Dubai, United Arab Emirates Department: Technology, Engineering, and Operations Reports To: Solutions Director / Programme Delivery Lead Employment Type: Full-Time, 12-Month Contract Experience Level: Senior (15+ years) Role Summary: We are seeking a high-calibre IT Infrastructure Program Delivery Manager to lead and oversee the successful delivery of a large-scale, complex infrastructure program. This role demands strategic leadership, deep technical expertise, and a proven track record in managing multi-million-dollar programs involving cloud-native and hybrid infrastructure solutions. Key Responsibilities: Program Leadership: Lead end-to-end delivery of a major IT infrastructure program, ensuring alignment with business goals, timelines, budgets, and quality standards. Stakeholder Management: Engage and influence senior stakeholders across business units, vendors, and technology teams to ensure program success. Governance & Reporting: Establish and maintain robust program governance structures, including steering committees, risk management frameworks, executive reporting, and ensuring compliance with enterprise standards and regulatory requirements. Team Management: Lead cross-functional teams (internal and external), ensuring alignment across engineering, operations, and delivery partners. Budget & Resource Management: Own program budgets, forecasts, and resource planning, ensuring optimal allocation and cost control. Risk & Issue Management: Proactively identify, assess, and mitigate risks and issues that could impact program delivery. Change Management: Drive organizational change associated with infrastructure transformation, including communication, training, and adoption strategies. Experience and Skills: Minimum 15 years of experience in IT program delivery, with at least 10 years focused on infrastructure programs. Proven success delivering multi-million-dollar, enterprise-scale programs (e.g., cloud migrations, Oracle platforms, network upgrades). Deep technical knowledge across multiple domains including Cloud platforms (Azure, AWS, Oracle), networking, storage, virtualization, security, and DevOps. Strong command of delivery methodologies: MSP, PRINCE2, PMI, Agile (SAFe), and hybrid models. Experience with tools such as JIRA, Confluence, ServiceNow, Tableau, and Microsoft Project. Exceptional leadership, communication, and stakeholder engagement skills. Bachelor's degree in Computer Science, Engineering, or related field (Master’s preferred). Relevant certifications (e.g., PMP, ITIL, Agile, TOGAF) are highly desirable. Strategic thinker with a hands-on approach to problem-solving. Ability to operate in high-pressure environments and manage competing priorities. Experience working in regulated industries (e.g., healthcare, finance, government). Familiarity with global delivery models and managing distributed global teams. What We Offer: Competitive salary and performance-based incentives Flexible working arrangements Global exposure and leadership opportunities Professional development and certification support Opportunity to lead transformative programs in a dynamic enterprise environment About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Responsibilities

Lead the end-to-end delivery of a major IT infrastructure program, ensuring alignment with business goals, timelines, budgets, and quality standards. Engage and influence senior stakeholders across business units, vendors, and technology teams to ensure program success.