Program Delivery Officer at Griffith University

Logan City, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

101295.51

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Student Learning Administration, Student Engagement Strategies, Learning Analytics, Student Support, Data Reporting, Academic Administration, Program Coordination, Student Retention, Online Education Delivery, Stakeholder Engagement

Industry

Higher Education

Description

Company Description Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. Job Description The Online Strategy Unit drives the creation and implementation of a transformative vision for online education programming through strategic leadership and oversight of the growth and expansion of the University’s online learning programs. Building on Griffith’s already well-recognised synchronous and hybrid online offerings, the Unit will develop a suite of degrees in partnership with all Academic Groups for delivery in a cutting edge, high quality, technology-enabled and student-focused learning design model. Key Responsibilities We are seeking a proactive and student-focused Program Delivery Officer to support the successful delivery of asynchronous programs. In this role, you will help ensure a high-quality experience for students by coordinating key elements of program delivery, including: Providing student learning administration Implementing student engagement strategies Supporting student outcomes and success Responding to learning-related enquiries Coordinating student learning analytics and leveraging data to provide effective student support, interventions, and comprehensive reporting. You will play a critical role in supporting student retention and achievement by providing timely, expert responses to student enquiries and using learning analytics to track progress, identify risks, and engage relevant stakeholders in supporting student success. The Program Delivery Officer also contributes to continuous improvement initiatives, helping to enhance academic administration through innovative and responsive work practices. About you Hold a degree with subsequent relevant experience in student program support/engagement/success (preferably for online students), or an equivalent combination of relevant experience and/or education/training. What we can offer This is a continuing opportunity based at the Logan campus. As Griffith is a multi-site University you may be required to work across other locations. Salary is HEW 6 – Base range - $94,966.18 - $101,295.51 + 17% super. Full package is $111,110.42 - $118,515.75. Additional Information Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: Wide range of Learning and Development opportunities Mix of on campus and work from home options available and a supportive work environment Salary packaging options and corporate health discounts Generous leave entitlements including paid parental leave and leave loading Support with future learning opportunities through our educational staff assistance scheme Opportunities for internal mobility Health Safety and Wellbeing initiatives – on campus Gym facilities At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy. How to apply Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role, please refer to the qualifications above and the position description. Current curriculum vitae/resume including full contact details For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on [email protected] Closing date: Thursday 25th June @ 11:59PM - All applications must be submitted online. Primary Location (Campus): Logan Employment Type: Full Time Department ID: Online Strategy - ONL Appointment Type: Continuing

Responsibilities

Coordinate the delivery of asynchronous online programs by managing student learning administration and engagement strategies. Utilize learning analytics to track student progress, identify risks, and provide interventions to ensure student success and retention.