Program Delivery Officer at Serco Plc

Clarence Valley Council, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Psychology, Criminology, Social Work, Social Sciences, Community Services, Case Management, Group Facilitation, Mental Health, Behavioral Issues, Documentation, Evaluation, Liaison, Training, Development, Rehabilitation, Criminogenic Programs

Industry

Facilities Services

Description

Serco is a place where you can grow Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a workplace of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: Flexible salary packaging options, including novated leasing for new and used vehicles Benefits@Serco, which includes a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport Generous employee referral program Uniform provided, daily meals & onsite parking Make an Impact at Serco We are looking for a Program Delivery Officer to join our Rehabilitation & Reintegration Team at Clarence Correctional Centre. This role plays a crucial part in reducing reoffending by delivering criminogenic programs designed to support positive change in inmates' lives. About Clarence Correctional Centre Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional Centre in Australia. Located on the beautiful NSW North Coast approx. 6 hours' drive from Sydney and 3.5 hours from Brisbane our region offers rainforests, epic headlands, sand dunes and some of the best Australian beaches with a variety of multi-cultural cafes, restaurants, and friendly community towns. As a Program Delivery Officer, you will: Deliver therapeutic and criminogenic programs to inmates based on Offense-Related Program (ORP) objectives Assess inmate suitability and maintain accurate documentation of progress Evaluate and recommend strategies to improve participant attendance whilst considering the needs of individuals Liaise with multidisciplinary teams and participate in ongoing training and development Promote rehabilitation initiatives and contribute to reducing reoffending Serco is a place for you To be successful in this role, you’ll have: Qualification in Psychology, Criminology, Social Work, Social Sciences, Community Services or other related discipline or relevant industry experience Certificate IV in Correctional Practice (Case Management) or completed within the first 24 months of employment Ability to prepare and submit accurate reports within required timeframes Experience in group facilitation, ideally dealing with complex mental health or behavioural issues (desired) As a fast-growing and successful global company, Serco’s services span Justice, Defence, and Health. In joining us, you’ll be part of a supportive culture that values diversity and offers long-term career opportunities. Are you ready to do important work that really matters? At Serco, we work with governments to deliver impactful solutions that change lives. Join us to make a real difference in your community and beyond. We celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, veterans, and people with disabilities. Impact a better future at Serco.

Responsibilities

The Program Delivery Officer will deliver therapeutic and criminogenic programs to inmates and assess their suitability while maintaining accurate documentation of their progress. This role also involves evaluating strategies to improve participant attendance and promoting rehabilitation initiatives.